Conflict between Jetpack and NextGen Gallery

  • Resolved mgraf

    (@pinot-fish)


    6 years, 8 months ago

    NextGen Gallery Manage Galleries and Manage Albums pages seem to go into an endless loop of browser refresh with recent update of Jetpack 6.0. Deactivating the JSON API seems to have resolved. Would help if someone investigated this.

    (have had all sorts of other issues with the 6.0 update as well – XMLRPC couldn’t connect, JSON Parse Errors when trying to update any settings)

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter mgraf

    (@pinot-fish)

    Yes I did send a ticket when it was mentioned above and haven’t had a single response. I guess I will now have to resubmit.

    Thread Starter mgraf

    (@pinot-fish)

    I have now reached out to Jetpack support twice on this issue via the link above, and no response at all. The latest update of Jetpack 6.1 still has this problem. The workaround is still the same, disabling the jetpack-jitm.min.js file.

    While this is OK as a temporary, it does seem to cause issues with the interface with the WordPress iOS app. I get errors when responding to comments (although comments technically go through when responding through the app, just no confirmation), and no tracking of the latest blog post stats.

    It would be really nice if someone finally looked into this. @erania-pinnera @tmmbecker

    • This reply was modified 6 years, 7 months ago by mgraf.

    @pinot-fish My apologies for the delay. I’m not sure why your requests aren’t getting to us.

    Could you try to email us directly at [email protected]? We can test this further once we’re able to run some more tests on your site specifically.

    Thank you.

    Thread Starter mgraf

    (@pinot-fish)

    Bug report on Github:
    https://github.com/Automattic/jetpack/issues/9515

    Only solution so far is to add a code snippet (via Code Snippet plugin https://www.ads-software.com/plugins/code-snippets/ )

    add_filter( ‘jetpack_just_in_time_msgs’, ‘__return_false’, 99 );

    Ref ticket # 1137717

    • This reply was modified 6 years, 6 months ago by mgraf.
Viewing 4 replies - 16 through 19 (of 19 total)
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