Conflict: Contact Form 7 unable to sending emails, if FVM is installed

  • Resolved Lollipops

    (@emcthemes)


    7 years, 3 months ago

    Fast Velocity Minify v2.1.7
    Contact Form 7 v4.8.1

    Hey guys, I have copied this over on to the support form for Contact Form-7 so they are also aware of the issue and hopefuly can work alongside you to resilve the issue.

    Defect Type: Javascript Conflict.

    Description: after installing Fast Velocity Minify on to a website that has a tested and working Contact Form 7, the contact form will timeout when attempting to send the email form.

    Expected results:
    The contact form’s “working icon” spins briefly, the email is sent to the pre-configured address and the form returns a success message.

    Actual Results:
    The contact form’s “working icon” just spins and no email is sent, the form doesn’t return any other message as the “working icon” never stops spinning.

    Reproduction Steps:
    1. Have a pre-configured WordPress install with pre-configured Contact Form 7 plugin.
    2. Have a page on your website that contains the contact form. e.g /contact-us
    3. Use the form to send email, Observe that the “working icon” spins briefly, the email is sent to the pre-configured address and the form returns a success message.
    4. Install Fast Velocity Minify test with the following settings.
    4a. Use the stock settings.
    4b. Add ignore rule for Contact Form 7 “scripts.js” file.
    4c. Turn off Java Processing.
    4d. Turn off CSS Processing
    4e. Turn off every options (un-check all options)
    5. Use the form to send email, Observe that the “working icon” just spins and no email is sent, the form doesn’t return any other message as the “working icon” never stops spinning.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Raul P.

    (@alignak)

    Do you have any errors on the google chrome console?

    I have a few hundred sites with Contact Form 7 installed and FVM… I would have a lot of clients telling me if their forms did not work.

    I also have some dev version where this works fine… so can you confirm that:

    You installed WP 4.8 with the default theme.
    You installed Contact Form 7 and it works fine (you received the email).
    You installed FVM and the sending of emails fail?

    Furthermore, if you want to disable processing by FVM, you need to tick some boxes (not deselect all). It’s enough to select the disable html minification, disable css processing and disable js processing. If you select these 3 options, the plugin doesn’t execute any code.

    What is your Operating system?
    What is your PHP version?
    Are you using a local server, or a remove machine?
    Do you have anything on the server logs (I’m guessing that some php extension might be missing on your installation).

    Plugin Author Raul P.

    (@alignak)

    Cross Posted Here: https://www.ads-software.com/support/topic/conflict-fast-velocity-minify-plugin-prevents-sending-emails/

    Thread Starter Lollipops

    (@emcthemes)

    Alredy reploed via email but adding the reply here for other’s to see

    This appears to be a site issue not the plugin, My Apologies Raul!

    Plugin Author Raul P.

    (@alignak)

    OK, but if you really find anything wrong with the plugin, please let me know.
    Closing now, thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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