Conflict issues with Neve update

  • Resolved zingerbee

    (@zingerbee)


    1 year, 10 months ago

    Hello,
    I have a unique situation for which I need a solution. The moment I try to update the Neve Theme from version 3.4.0 to any updated version of the theme, the entire site alignment, settings and pages go for a toss.
    I have tried all kind of solutions to address the issue (including deactivating all the plugins one by one, and removing all custom CSS), however the issue has not been resolved.
    Kindly help me with a working solution.
    Do let me know if you need more details from my end to help address this problem.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter zingerbee

    (@zingerbee)

    Hello Team Neve,
    Any update on my query?

    Hi @zingerbee,

    Thanks for choosing Neve!

    I checked your site, but I can’t see any issue with the layout. Were you already using the new skin of the theme that was introduced with Neve 3.0 before trying to update from version 3.4?

    Thanks!

    Thread Starter zingerbee

    (@zingerbee)

    Hi luciamarinescu,
    Let me explain the issue once more.
    The site was built from the very begining using the Neve Theme. Till version 3.4 update, there us no issue with the site layout and structure as built. However, the moment we update the Neve Theme to any on the new versions beyond version 3.4, the entire site look and feel goes for a toss.

    We tried to figure out what the issue was by checking if there are any conflicts with the installed plugins. None were found. So we ultimately had to revert back to the Neve theme version 3.4.0.

    The primary issue is that we are not able to update the theme to the current version as it completely distorts the site layout, fonts, etc.

    Kindly advise.

    Thread Starter zingerbee

    (@zingerbee)

    Hello Team Neve,

    Any update on my query?

    Still facing the issue.

    Hi @zingerbee!

    With version 3.5.5 of Neve, we removed the legacy skin because it contained deprecated styles. In some edge cases, if you still used that skin and did not previously switch to the new one that was introduced with version 3.0 (documentation here), some changes in the styles may appear. You could try to restore the main styles used for the older skin after updating to the latest version, as explained here, and check if it helps.

    Have a nice day!

    AC

    (@purplecodes)

    Themeisle Support

    Hi @zingerbee,

    It’s been a while since we have heard from you. We will now be closing this thread if the issue has already been resolved. Kindly open a new thread if you have other questions or concerns.

Viewing 6 replies - 1 through 6 (of 6 total)
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