Conflict Pinterest pluggin / Orfeo theme

Hi there,

In order to troubleshoot this further, please do the following:

• Share a copy of your status report as found under WooCommerce > Status
• Confirm whether you’re seeing the same thing even after switching to a different theme like Storefront or TwentyTwentyThree
• Share a direct link to the product you’re having difficulty with

Thanks!

` WordPress Environment

WordPress address (URL): https://www.petitsdom.com
Site address (URL): https://www.petitsdom.com
WC Version: 8.5.2
REST API Version: ? 8.5.2
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 256 Mo
WP Debug Mode: –
WP Cron: ?
Language: fr_FR
External object cache: – Server Environment

Server Info: nginx/1.25.3
PHP Version: 8.3.1
PHP Post Max Size: 128 Mo
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 8.5.0
OpenSSL/3.1.4

MySQL Version: 8.0.35


WC Database Version: 8.5.2


Name: Orfeo
Version: 1.0.6
Author URL: https://themeisle.com
Child Theme: ?
Parent Theme Name: Hestia
Parent Theme Version: 3.1.0 – 3.1.2 est disponible
Parent Theme Author URL: https://themeisle.com%20

Hi, I switch to another theme and there was no more problem. So the conflict is just with Orfeo.

As my eshop must be operational, I have deactivated the Pinterest plugin so you will not be able to see the problem on line and I don’t know how to post a screenshot here…

Hi there!

Have you checked if Themeisle folks have a solution for this?

Contact, Support, and Partnerships – Themeisle

Hello, yes I asked the community but for the moment they didn’t give me any solution. I switched to Hestia and the problem still persists.
Can you help me?

Hi @petitsdom,

Unfortunately, the issue is with the Hestia and Orfeo themes, which aren’t developed or supported by our team.

Have you considered using a block theme instead? You will have all the page builder features you need and they are fully compatible with WooCommerce. You can build out Twenty Twenty-Four to match your current theme for free, or find a theme in our marketplace which already matches the style of your store.

Hope this helps!