• Resolved macridder

    (@macridder)


    When I try to open any page (that is, pages I created myself under Pages) WordPress Dashboard shows the above mentioned error and “The editor encountered an unexpected error”

    If I disable the WooCommerce plugin, the error will not occur. I have tried activating WordPress Logs via wp-config.php but nothing is logged. (I have followed this guide: https://pagely.com/blog/wordpress-logs-track-errors-guide/ but I do not see debug.log being created in wp-content.)
    What can I do to find and fix the error?
    Wordpress: 5.7-da_DK
    WooCommerce: 5.1.0
    All plugins have been updated to latest versions.

    Regards MacRidder

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    1. First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like?Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    2. Second, I would suggest installing a plugin called?Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

    I hope this helps ??

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers!

    Thread Starter macridder

    (@macridder)

    Thanks for the suggestion. The issue was resolved automatically by updating to WordPress 5.7.1. So I have not been able to test your suggestion, but I will remember the method for another time.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    I’m glad to know that the update fixed the issue ??

    Have a great day ahead!

    Cheers.

Viewing 4 replies - 1 through 4 (of 4 total)
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