Conflict with Booster Elite for Woocommerce

  • Resolved joyryde

    (@joyryde)


    1 year, 3 months ago

    Hello!

    We are testing your plugin because we sell 10,000 products from 219 different vendors, and each one has a different shipping carrier.

    When we enable the plugin for testing, the cart duplicates cart messages from the Booster for Woocommerce plugin:

    https://tinyurl.com/2yx9ag7v

    We also use Fluid Checkout Pro so our cart looks different than stock.

    I think it might be more understandable for customers if there was a clear heading above each shipping section that shows “Shipping Rates for these products” for example…? Right now there’s nothing explaining why they are broken apart into 2 sections.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author oneteamsoftware

    (@oneteamsoftware)

    It looks look like booster is adding some message and you have two packages where each of the package has the same message.
    You will need to adjust booster plugin or disable it if you don’t want this message to be displayed for every package.

    We have a Marketplace Cart plugin https://1teamsoftware.com/product/woocommerce-marketplace-cart/ that can be used to improve the looks of the cart, please feel free to try it out.

    Best Regards

    1TeamSoftware Support

    Thread Starter joyryde

    (@joyryde)

    Hi, We use Booster on purpose; we require that message in the cart. Once, not twice. It’s only one cart…

    Plugin Author oneteamsoftware

    (@oneteamsoftware)

    Unfortunately in this case you will need to contact them for the assistance.

    Thread Starter joyryde

    (@joyryde)

    OK, we will, thank you.

    Thread Starter joyryde

    (@joyryde)

    How do we fix this?

    I think it might be more understandable for customers if there was a clear heading above each shipping section that shows “Shipping Rates for these products” for example…? Right now there’s nothing explaining why they are broken apart into 2 sections.

    Plugin Author oneteamsoftware

    (@oneteamsoftware)

    As previously mentioned, the behavior you’ve observed is expected and intentional. You can look into our special Marketplace Cart plugin, which we’ve highlighted in above, it allows users to customize the appearance of the cart to better align with Shipping Packages and their functionalities.

    Other than that unfortunately there is nothing much else we can help.

    Thread Starter joyryde

    (@joyryde)

    Booster Elite did your troubleshooting for you and determined that as I had posted above, your plugin causes the issue with the duplicated cart.

    Booster Elite said:

    Hello,

    I have deactivated the Booster Elite module and activated their shipping package plugin, but it still shows two shipping addresses.

    One is from the default WordPress, and the other is from the shipping packages plugin. There is no issue from our plugin’s side. This issue is a flaw in the shipping packages plugin.

    Please check the attached screenshots.

    Attachment(s)
    screenshot-nomadicsupply.com-2023.08.18-09_56_43.png
    screenshot-nomadicsupply.com-2023.08.18-09_56_57.png

    Plugin Author oneteamsoftware

    (@oneteamsoftware)

    As noted earlier, the behavior you’re observing is expected. Our plugin is designed not to modify any templates. If your theme integrates a shipping calculator for every shipping package, our plugin cannot influence or change that aspect.

    For a more compatible experience, you might consider exploring other themes or seeking an alternative solution that aligns better with your requirements.

    We appreciate your understanding and are here to assist with any further questions or concerns.

Viewing 8 replies - 1 through 8 (of 8 total)
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