Conflict with Caching Software

  • Resolved dee987

    (@dee987)


    3 months, 2 weeks ago

    Hi,

    SiteGround is reporting that CleanTalk is causing an issue with the CDN.

    “There are set cookies that skip the cache. I have reviewed the cookies in question and found that they related to the plugin called?Cleantalk Spam Protect. The cookies set by it are interfering with the dynamic caching of the website. In order to resolve this, the placed cookies have to be removed or the plugin disabled.”

    Are you able to help me resolve this issue.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support SergeM

    (@serge00)

    Hello @dee987,

    Please, optimize the Anti-Spam to work with cache plugins on WordPress:

    • WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings →
    • → set the option “Use static keys for JS check” to “On” →
    • → set the option “Set cookies” to “Store data in the website database (alternative mechanism)” →
    • → set the option “Unique GET option” to “On” → Save Changes.

    Then clear all cache on your website. Make sure that the website cache is 24 hours or less.

    Did it help?

    Thread Starter dee987

    (@dee987)

    Hi,
    Worked perfectly.

    Thank you.

    • This reply was modified 3 months, 2 weeks ago by dee987. Reason: forgot to mark resolved
    Plugin Support SergeM

    (@serge00)

    Thank you for your confirmation.

    If you don’t mind, please leave your review of your experience using the CleanTalk plugin:
    https://www.ads-software.com/support/plugin/cleantalk-spam-protect/reviews

Viewing 3 replies - 1 through 3 (of 3 total)
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