• Resolved Anonymous User 15521305

    (@anonymized-15521305)


    I use WP Mail SMTP and Contact Form7 in my website. Previously, I can send a message via the contact form 7 without any error. Now I get this error ” There was am error trying to send your message. Please try again later.” with red border surrounded. You can see the error here https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/

    However, after I deactivated your plugin, I can send a message via contact form 7 without any error. So please check if any configuration of the recent updates between the two plugins cause this issue. There’s no any conflict in the previous versions.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • I confirm having the same issue.

    My workaround is: in Contact Form 7, in the Mail tab, uncheck the “Use HTML content type” box. Now the emails are sent OK via Contact Form 7 + WP Mail SMTP as plain text. There is another issue though: all end-of-lines have been eaten; the message is sent in one paragraph.

    Plugin Author Slava Abakumov

    (@slaffik)

    @topsan123
    @ymf

    What are WP Mail SMTP settings? Mailer at least. Does Test Email work for you?

    @slaffik,

    When using mailer SendGrid: In WP Mail SMTP, the test email works. In Contact Form 7, in the Mail tab…
    — if uncheck the “Use HTML content type” box, emails are sent OK as plain text, but end-of-lines are eaten (the message is sent in one paragraph);
    — if “Use HTML content type” box is checked, I get “There was am error trying to send your message. Please try again later” error.

    When using mailer MailGun: In WP Mail SMTP, the test email works. In Contact Form 7, in the Mail tab…
    — if uncheck the “Use HTML content type” box, emails are sent OK as plain text, but end-of-lines are eaten (the message is sent in one paragraph). This is same as with SendGrid.
    — if “Use HTML content type” box is checked all works well, the emails are sent with expected end-of-lines. This behavior is different than with SendGrid.

    Hope it helps.

    Plugin Author Slava Abakumov

    (@slaffik)

    Yes, that helps a lot.
    Thank you!

    Related GH issue: https://github.com/awesomemotive/wp-mail-smtp/issues/101

    This will be fixed in 1.3.0.

    We’re having the same issue.

    Any news on version 1.3.0?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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