Conflict With Convert Pro plugin

  • Resolved nileshc

    (@nileshc)


    5 years, 8 months ago

    Hi,

    I’m one of the developers of Convert Pro plugin.

    We have come across a conflict with your Anti-spam Cleantalk plugin.

    When I install it, the Convert Pro call-to-actions stop saving the settings.

    I have debugged the issue on our end and found that in your plugin in the file “Cleantalk.php” line number 253 there is one function call to function “ct_ajax_hook()”. When I remove/comment that line, the Convert Pro call-to-actions start saving settings.

    I’d request you to please look into this issue and provide the fix.

    If you need any kind of help from us, please do let us know.

    Looking forward to your response.

    Regards,
    Nilesh Choudhary

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author alexandergull

    (@alexandergull)

    Hello, @nileshc

    Thank you for your request.

    We already working on plugins compatibility.

    We will contact you within 48 hours when we have a result.

    Best regards,

    Hello,

    We have fixed the issue, please, install plugin from here: https://downloads.www.ads-software.com/plugin/cleantalk-spam-protect.zip

    Let us know if you have any questions.

    Hi,

    I have the same issue. Just installed the plugin that I’ve download from the link above but I can’t activate the plugin.

    Kind regards,
    Jon

    Error message:
    Warning: require_once(/xxx/public_html/wp-content/plugins/cleantalk-spam-protect/lib/CleantalkAPI_base.php): failed to open stream: No such file or directory in /xxx/public_html/wp-content/plugins/cleantalk-spam-protect/cleantalk.php on line 52

    Fatal error: require_once(): Failed opening required ‘/xxx/public_html/wp-content/plugins/cleantalk-spam-protect/lib/CleantalkAPI_base.php’ (include_path=’.:/usr/local/php71/pear’) in /xxx/public_html/wp-content/plugins/cleantalk-spam-protect/cleantalk.php on line 52

    Plugin Support SergeM

    (@serge00)

    Hello, @jdmol.

    We will revise our code on the nearest Monday and fix the issue.

    Please, wait.

    Hello,

    We have updated this archive and fixed the problem. Please, reinstall the plugin from this source: https://downloads.www.ads-software.com/plugin/cleantalk-spam-protect.zip

    Contact us if you have questions.

    That works!

    Thanks for the quick responding.

    Jon

Viewing 6 replies - 1 through 6 (of 6 total)
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