Conflict with Cookiebot plugin

  • Resolved jesperh95

    (@jesperh95)


    1 year, 8 months ago

    Hi,

    I hope you can help me with a solution to a problem, where it seems that Autoptimize creates issues with the Cookiebot plugin.

    It seems that after some specific files are optimized by Autoptimize, this breaks the site for those who do not accept cookies on the site.

    For these users there are several issues, such as many pictures are not loading, and it is not possible to put variant to the cart etc. Have you heard about the issue before, and know of how to solve the issue?

    Best regards, Jesper

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    Afraid I have not heard about the problem before Jesper, no.

    First and foremost try to identify what is breaking things by just disabling CSS or JS or HTML or Image optimization (incl. lazyload). Based on that we can see what the next steps need to be ??

    frank

    Thread Starter jesperh95

    (@jesperh95)

    Hi Frank,

    Thanks for the quick reply! ??

    I tried your suggestion and can see it is a JS problem.

    Is there a way to exclude 3rd party urls from being optimized, because from reading about similar issues with the minify JS option in WP rocket, I can see it could make sense to exclude the following:

    consent.cookiebot.com
    consentcdn.cookiebot.com

    Best regards, Jesper

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    OK, can you try adding cookiebot.com to the JS optimization exclusion field ?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    did that work @jesperh95 ?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    No feedback so I assume this got fixed? Feel free to follow up if you still encounter issues!

    have a nice day!
    frank

Viewing 5 replies - 1 through 5 (of 5 total)
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