• Resolved Henny8

    (@henny8)


    The plugin is causing a conflict with the Customizer of WordPress. Enabling is giving a white screen in Customizer, disabling it, the functionality is back again.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author embedplus

    (@embedplus)

    Hi,

    What version of WordPress and the plugin are you using?

    Thread Starter Henny8

    (@henny8)

    I am using the plugin version: 13.4.1.1
    and WordPress version 5.5

    Plugin Author embedplus

    (@embedplus)

    Hi,

    We’re trying to replicate this but can’t. Perhaps you can reach out to us via email so that we can get a closer look. Please use the email address in the support tab of the plugin.

    Thread Starter Henny8

    (@henny8)

    Hi,
    Sorry I am on holiday in Italy now, I can contact you again in 4 weeks from now.
    In the mean time I found out, that your plugin is in conflict with another plugin: MEOW Analytics.
    Is both plugins are active, I have an blanco page in customizer. As soon as I deactivate one of the two, customizer is back again.
    Regards
    Henny

    only have Google Analytics Dashboard for WP (GADWP), and it’s deactivated. Also Jetpack

    Plugin Author embedplus

    (@embedplus)

    Perhaps you can reach out to us with a temp admin login to investigate.

Viewing 6 replies - 1 through 6 (of 6 total)
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