Conflict with Dokan Plugin

  • Resolved mbio86

    (@mbio86)


    2 years, 7 months ago

    Hello

    I have identified some conflicts between your plugin and Dokan plugin.

    I have tested the vendor registration of Dokan, and although the user seems to be created in the database, and he receives a notification with user name and passwoord etc… once I have this, as a seller I am trying to connect but it does not work.

    See video: https://www.loom.com/share/4fc4b973474541f282986f70a0ed308d

    According to Dokan support team That email customizer is not compatible with Dokan. That is resulting the issues regarding the verification email. You are getting only the email but not the verification added to the email. This is why you are not being able to verify the email address.

    Is it something you believe you could fx?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Thank you for reaching out to us.
    Regarding this issue “once I have this, as a seller I am trying to connect but it does not work.”
    I think it’s because when you copied the username, there’s an additional dot ‘.’ at the end of the name. The system says the username has not been registered so I think it’s the reason.

    Regarding the compatibility issue with Dokan, we have not checked/added the compatibility fully. Please contact us via this email address: [email protected] We’ll do our best.

    Thank you.
    Best regards.

    Thread Starter mbio86

    (@mbio86)

    Thanks a lot I will write you a message.

    Note that the “.” I tried to remove it as well but it was not working either.

    thanks

    Plugin Support angelagrey

    (@angelagrey)

    Thank you. I’ve replied to the email. Please keep me updated there.

Viewing 3 replies - 1 through 3 (of 3 total)
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