• Resolved qacqatar

    (@qacqatar)


    After update of 4.0.4 conflicted with Elementor Image carousel Please help me . Thanks In Advance

    The page I need help with: [log in to see the link]

Viewing 9 replies - 16 through 24 (of 24 total)
  • Using Elementor 3.13.3, Elementor Pro 3.13.2, SFG 4.0.6.

    The steps required to produce the problem are to have an Elementor Pro Image Carousel on a page when the SFG plugin is active. In this case, the page’s swiper.min.css file is from SFG. If SFG is not active, then the swiper.min.css file is from Elementor.

    If you have a page with the Elementor Image Carousel included and SFG active, how many files named swiper.min.css are loaded? If only one, is it your file or Elementor’s?

    If you go to https://soagithaca.org and scroll to the section May 2023 Salon, you will see that the ‘<‘ and ‘>’ controls are misplaced. (I have activated the SFG plugin for your benefit and will leave it this way until 1PM EST so you have a chance to look.) If you look at the HTML for that control you will see it is embedded in a div of class .elementor-swiper-button, which has a generic display type of block. It should be Flex from the Elementor CSS. If you look then at swiper.min.css in Sources, you will see your CSS file. If SFG is not active, then you will see Elementor’s version of that file.

    If this doesn’t help, I can send you a temporary administrative login and you can see for yourself the effect of activating or deactivating your plugin.

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    <font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>@tslarkin</font></font> @qacqatar

    Hi mate, we tried to reproduce your issue with the steps you indicated without success, please check our screenshots:

    https://snipboard.io/xLpoKR.jpg

    https://snipboard.io/5RWObz.jpg

    https://snipboard.io/bXWFot.jpg

    We’ve tried an image carousel module, with and without our feed shortcode and got the same results.

    Could you consider sending us the access data to your staging site so we can investigate the issue in the correct environment?

    Regards.

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @qacqatar @tslarkin

    Hi mate, we tried to reproduce your issue with the steps you indicated without success, please check our screenshots:

    https://snipboard.io/xLpoKR.jpg

    https://snipboard.io/5RWObz.jpg

    https://snipboard.io/bXWFot.jpg

    We’ve tried an image carousel module, with and without our feed shortcode and got the same results.

    Could you consider sending us the access data to your staging site so we can investigate the issue in the correct environment?

    Regards.

    Sure. How to do this securely?

    Plugin Author quadlayers

    (@quadlayers)

    Did that. I think. Don’t use FB Messenger, so I may have gotten something wrong.

    Plugin Author quadlayers

    (@quadlayers)

    Hello @qacqatar @tslarkin @martinmeza0

    We’ve fixed the compatibility issue with Elementor. Please check and confirm if the issue is fixed.

    We would be truly grateful if you could take a moment to leave us a rating review. Your feedback significantly boosts the visibility of our plugin, aids its maintenance, and serves as a great source of motivation for our team.

    You can do so by following this link: https://www.ads-software.com/support/plugin/insta-gallery/reviews/?filter=5

    Thank you in advance for your support, it really means the world to us.

    Thread Starter qacqatar

    (@qacqatar)

    @quadlayers Thank you so much for your help now problem is fixed for me once again Thanks.

    Plugin Author quadlayers

    (@quadlayers)

    You’re welcome @qacqatar !

Viewing 9 replies - 16 through 24 (of 24 total)
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