• Resolved mezzatesta

    (@mezzatesta)


    The booking activity plugin seems to be conflicting with Elementor.

    I noticed I was not able to add any appointment to the cart, getting error: no event selected.

    Also, the Calendar Editor is unusable, all the options in the pop-ups aren’t visible as the popup is transparent and shows unstyled.

    I’ve disabled all plugins, and solved the problem when Elementor was disabled.

    Woocommerce version: 4.7 and 4.5 (tested both)
    WP: 5.5.3
    Theme: Hello Elementor and Neve (tested both)

    Please help!

    • This topic was modified 4 years ago by mezzatesta.

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Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter mezzatesta

    (@mezzatesta)

    Update
    Last update just now fixed it! Awesome so quick

    Plugin Author yoancutillas

    (@yoancutillas)

    Hello, I am sorry, Booking Activities doesn’t support Elementor. It means that both plugins are developed regardless of each other, and I won’t be able to help to guarantee their mutual proper functionning.

    However, I have installed and activated Elementor on my development site and I don’t reproduce the issues (neither on the calendar editor nor while making a booking).

    The conflict may come from a combination of plugins (rather than one plugin), or from a specific feature of Elementor that is not active by default…

    I would recommend to update WP to the latest version, switch your theme to Twenty Seventeen, and try again with only Booking Activities and Elementor activated.
    Else, create a new empty development site, and install Booking Activities and Elementor only, and try to reproduce the issue with this minimal default configuration.

    Thread Starter mezzatesta

    (@mezzatesta)

    Hi,

    thanks for your replying.

    I understand. That’s disappointing ??

    I never noticed it was not compatible, it used to work fine until recently.

    I have already isolated the issue, it’s 100% elementor on my side – any other plugin is disabled, so probably some specific feature of Elementor as you mention. I will need to dig more and find out, but it looks like I am going to need another plugin more compatible.

    Plugin Author yoancutillas

    (@yoancutillas)

    Sorry for that, please let us know here if you find what is going wrong.

    I recommend to update to WP 5.6 since it updates jquery-ui and may fix the calendar editor issue.

    Afterwards, about the “no event selected” issue, leave only Booking Activities, Elementor and Twenty Seventeen activated. Then go to the page where the booking form is displayed, open the console (F12), select an event, and submit the booking form. You will probably see a javascript error, and it may point out the faulty Elementor file. If it doesn’t, use Chrome and install AdBlock plus. Then, go to the “Adblock plus” tab in the console, filter by “Show “all” itemps of “SCRIPT” type”, and reload the page. Then, deactivate all the scripts that are not loaded by WP (/wp-includes/js/…) or Booking Activities (/wp-content/plugins/booking-activities/js/…). if it works, reload the page between each reactivation until you find the one that causes troubles.

    Another solution to debug is to create a new dev site with only Booking Activities and Elementor. You should not encounter the issues, like I did. Then, configure Elementor like you did on your existing site, but bit by bit, and test between each changes, so you can identify the faulty feature.

    Thread Starter mezzatesta

    (@mezzatesta)

    Hi,
    great piece of info on how to better identify the issue.

    I think I have solved the “no event selected” by just reinstalling things, but the issue in the backend remains, see screenshot:

    https://drive.google.com/file/d/1nsgALEvMBSbOqhmYKsqwWTTcy7bdxmmJ/view?usp=sharing

    The setting in the pop-up window are in “transparent mode”and I can’t edit any calendar setting. I’ll go ahead with debugging and hopefully can fix this.

    Thread Starter mezzatesta

    (@mezzatesta)

    UPDATE

    All good! Updated to WP 5.6, WC 4.8, and latest Elementor, and everything works fine.

    It must’ve been the jquery or something related.

    Thanks a lot for your help.

    Cheers

    Plugin Author yoancutillas

    (@yoancutillas)

    Hello, thank you for the update.
    Yes, WP 5.6 has updated jquery-ui.

Viewing 7 replies - 1 through 7 (of 7 total)
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