• Resolved Henny8

    (@henny8)


    Hi,
    Since a short while, the updated Complianz plugin is interfering with the Embed Plus plugin. I cannot play the video’s anymore This is what Embed Plus is saying:
    Hi,

    It is likely due to your Complianz GDPR plugin.

    Resource interpreted as Document but transferred with MIME type video/mp4: “https://allegrias.nl/wordpress/wp-content/plugins/complianz-gdpr/assets/video/youtube-placeholder.mp4?cmplz=1&autoplay=1”.

    -EmbedPlus Team

    On Sat, Nov 14, 2020 at 12:43 PM EmbedPlus PRO Contact Form <[email protected]> wrote:
    [email protected] (Name: Henny van Doorn) sent the following message:
    Domain: https://allegrias.nl/wordpress

    Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15

    Page link: https://allegrias.nl/youtube-kanaal/ I am having a problem after latest update: When I load the above mentioned page: everything looks allright and the main video can be played. However, when I click on one of the other videos, The screen is black and the video has not been loaded. The time markers are on 0 (zero) What can be the reason?
    ==end==
    Furthermore, when I try to update the Cookies database, the plugin is not returning to a final updated Cookie base. It is still indicating that I am 97% done.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    Hi @henny8,

    Complianz removes the original iframe source, then puts it back after consent has been given. This is code that hasn’t changed recently.

    The problem is probably that the embed plus plugin uses the iframe source of that video, and copies it over to the main iframe. Because Complianz has replaced it with the placeholder, you get the placeholder video.

    I see you also use a different GDPR consent system on your video, not from Complianz. If you prefer the other consens system for video’s, you can disable the Youtube integration in Complianz/integrations/services. Then the video’s won’t get replaced with a placeholder.

    To see what our integration normally does, please check this demo page with a standard YouTube interation:

    https://demo.complianz.io/placeholders/youtube/

    Let me know if this resolves your issue.

Viewing 1 replies (of 1 total)
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