Conflict with fonts and typography

  • maliaga

    (@maliaga)


    6 months ago

    Hello friends, I have been testing the plugin as I told you and I find a font and typography error, it generates a conflict with the choice of fonts whether with Spectra or not, I use the Astra theme and in the same way it does not allow you to configure any font and only allows the typographic font origin of whatshelp I imagine. Is there a way to fix this error quickly?
    I await your prompt reply.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Foysal Imran

    (@faysal61)

    Hello @maliaga,

    Thank you for trying the ‘WhatsHelp Chat Support’ Plugin. We apologize for the font issue it caused with your theme. We’ve identified and resolved the problem in the latest version of the plugin. Could you please update it and let us know if it’s working properly now?

    If you enjoy the plugin and our support, we would appreciate it if you could leave a rating using this link: Rate Us. Your feedback will inspire our team to continue improving.

    Best regards,

    ThemeAtelier

    Thread Starter maliaga

    (@maliaga)

    Hello again @faysal61,
    Thanks for your response, I was a bit lost at work. There is still a problem on the backend when customizing the layout. Do not doubt that if they solve this I will rate them because I found an error in my tests and I hope they will solve it in the next update.

    Plugin Support Foysal Imran

    (@faysal61)

    Hello @maliaga ;

    Is this issue solved?

    Thread Starter maliaga

    (@maliaga)

    Hello @faysal61 ,
    Unfortunately I have encountered the same problem again, it is a shame that it changes all the fonts on the website, it is a well thought out plugin.

    Plugin Support Foysal Imran

    (@faysal61)

    Thanks for bringing this to our attention! We’ve identified the font issue and have released an update that resolves it.

    Please update to the latest version of the plugin, and you should find that your theme fonts remain intact. We appreciate your patience and feedback—it helps us make the plugin even better for everyone!

    If you have any further issues, don’t hesitate to reach out.

    Best regards,

    Thread Starter maliaga

    (@maliaga)

    Hello @faysal61,

    I will be testing it these days and will send feedback, thanks.

    Best regards,

    Plugin Support Foysal Imran

    (@faysal61)

    @maliaga

    Thank you so much! Waiting for your feedback.

Viewing 7 replies - 1 through 7 (of 7 total)
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