Conflict with fonts and typography back-end

Could you please explain what issue still you’re facing while you’re customizing the layout? It will give us clear idea so we can solve it soon.

Thank you so much!

Hi @faysal61,

There is still a problem on the back-end when customizing the layout. the administrator side, for example when customizing the appearance in wordpress, I don’t know if the font has changed. The same font always appears from the admin view.

• This reply was modified 5 months, 3 weeks ago by maliaga.

Could you update the plugin with the latest release we just pushed. Let us know if it solve after that. Clear your caches after updating it.

• This reply was modified 5 months, 3 weeks ago by Foysal Imran.

Hello @maliaga

Did you check the update version? Did you get any issue with it?

Thanks.

Hi @faysal61,

I I have not been able to check it, I will be able to see it in a few hours as I connect with the environment, that time I could not leave it working correctly. I will let you know. Thank you

Hi @faysal61,
Unfortunately he couldn’t fix the problem.
1.- Update the plugin to the latest version
2.- I cleared the cache of my server and my web browser.
I hope I can solve it soon, I will try once again with your next answer.
Regards.

@maliaga Would you mind to send a support mail thorough this link. So our team will assist you directly after checking your site.

Ok I just send it.
Thanks

Note: Here a capture image.

https://ibb.co/dm6PkWt

• This reply was modified 5 months, 3 weeks ago by maliaga.
• This reply was modified 5 months, 3 weeks ago by maliaga.

@faysal61,
I would like you to confirm that you understood my problem, since it is in the back-end, because there is no problem on the front. I hope you can help me. I already sent the last message as a support request with the title of the conflict with the display of the back-end typography. Regard

Ahh. I got it. Please check my reply on your mail.

Thanks.

Hello @faysal61,
Can you change the “placeholder” message of the form input? It appears by default.
Where it can be changed, I searched but nothing. Help, thanks

Hello @maliaga,

We’ve just released a new version of the plugin! Please update to the latest version to get options for changing form placeholder messages. We hope this resolves your issue. Let us know if you need any further assistance.

If everything works well now, we would greatly appreciate it if you could update your rating for the plugin.

Best regards,
ThemeAtelier

Hi @faysal61 ,

I just updated it and tested it and if the options appear, it also seems that the typography displayed in the back-end has been fixed, I hope it goes well with everything else, these weeks I will send it to testing.

Hi @maliaga,

Thanks for the update! I’m glad to hear that the options are appearing and that the back-end typography issue is fixed. Best of luck with the testing and let me know if you need any further assistance.

Best regards,
Foysal.