• Resolved belleair

    (@belleair)


    Hi Julian, Thanks for releasing the new update. Media appears solved ??
    Unfortunately the plugin still conflicts with Frontend Publishing plugin https://www.ads-software.com/plugins/front-end-publishing/
    As soon as Awesome Support is activated it turns the front end publishing pages in a 502 error.
    Had my coder look into it but to no avail. We hope this can be solved, would love to use your tickets again.

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  • Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    I just installed the version of front-end-publishing that is in the www.ads-software.com directory. It generates an out of memory message no matter how much memory I throw at it. I think its trying to do something weird with our tickets. Their pro version apparently allows you to handle custom post types so if this version has that capability built-in (but hidden( then it might just be trying to do something weird with our tickets and replies and running out of memory in the process. I’ve given it as much as 2 gigs of memory and it just uses it all up until it generates a php fatal error.

    We’re not going to be able to drill into this – I think you should turn this over to the FEP folks – no way should it’s page be running out of memory regardless of which CPT it’s trying to handle.

    The php log file only generates one line with this error: /wp-includes/class.wp-scripts.php, line 457. (That line in the file is core to WP and seems to be related to translations – maybe that will give them some idea as to what is going on.)

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