• Resolved mseka

    (@mseka)


    Hi there,
    I’ve been using your plugin for years, thank you.
    Now I have found that your plugin is preventing my Gravity Form from saving the form (using Ajax).
    when I deactived your plugin, the issue disappeared.
    Your advice would be appreciated

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    Hi, thank you for reaching out to us. Could you please share a short video of the steps you are taking and the issue occurring on your end, so we can review it accordingly?

    Thread Starter mseka

    (@mseka)

    hi, thanks for your reply.
    it affects when I add/edit the option on the dropdown field, when I click “save form”, it only loads and never succeeds.
    but when I deactivate your plugin, it works fine.

    https://bit.ly/40xAxDG

    I’m not sure why this happened.
    But now, I can save it by enabling “no conflict” mode from the Gravity Form setting.
    Still, the looks on the Gravity Form editor are a bit different than normal (maybe some CSS/js are automatically disabled on the editor page).

    Thank you

    Plugin Support Akshay A

    (@akshaycode1)

    Hi, Thank you for sharing this. We are currently checking this concern and will provide you an update shortly. We kindly request your patience in the meantime.

    I’m also having the exact same issue (conflict with gravity forms). To add more information, I’m getting this JS error in the web dev console:

    scripts-admin.form-e…7733f35874.min.js:1 Uncaught TypeError: Cannot set property Type of [object Object] which has only a getter
    at t.value (scripts-admin.form-e…5874.min.js:1:11603)
    at t.value (scripts-admin.form-e…5874.min.js:1:11616)
    at t.value (scripts-admin.form-e…5874.min.js:1:12161)
    at t.value (scripts-admin.form-e…5874.min.js:1:11150)
    at 281.8962838….min.js:1:855
    at Array.forEach ()
    at e.value (281.8962838….min.js:1:809)
    at HTMLButtonElement. (scripts-admin.form-e…5874.min.js:1:10653)

    My best educated guess is that something in the check email JS is conflicting with Gravity Forms because when I turn on “no-conflict” mode in Gravity Forms or disable the check email plugin the issue no longer happens.

    Plugin Support Akshay A

    (@akshaycode1)

    Hi @mseka & @cmyee ,

    Thank you for sharing this information. We have been able to recreate the issue and it will be fixed in the upcoming update. Until then, we kindly request your patience.

    GitHub Ticket.

    Plugin Support Akshay A

    (@akshaycode1)

    Hi All,

    Hope you are doing well.

    We have just released an update version 2.0.5, in which we have addressed this concern. Kindly update the plugin to the latest version, clear the cache once, and give it a try.

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.