Conflict with Gravity Forms Conditional Logic

  • Resolved jccone

    (@jccone)


    9 years, 3 months ago

    We have both this plugin and Gravity forms installed on our site. Whenever conditional logic is enabled on any field on a form it stops displaying on the page.

    Disabling the Role Based Help Notes plugin fixed the problem and the form displayed fine.

    Not sure what the conflict is. There was no error, the form just didn’t display at all.

    https://www.ads-software.com/plugins/role-based-help-notes/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Justin Fletcher

    (@justinticktock)

    Hi Jccone,

    Thanks for the report I haven’t tried gravity forms along with help notes myself. Unfortunately I’m busy right now to get to trial it will be a couple of weeks before I get chance.

    You could try one thing if you want to.. The trunk version in the repository is the version that I’m trial right now and testing on a few sites and it resolves a few issues that have been picked up. If you are happy (and know how) I suggest that before I get time to look at it you could try the trunk version.

    Thanks for the info

    If I should have created a seperate post for this, then my apologies for this response.. I wonder if the OPs issue is similar to one I experience with the WP-Client plugin.. (link to the free version is here: https://www.ads-software.com/plugins/web-portal-lite-client-portal-secure-file-sharing-private-messaging/… I am using the PRO version)

    I was having issues with the client hub/portal pages not displaying correctly or incompletely and upon testing all plugins on my site (by disabling them all), I discovered the cause was this plugin..

    These two plugins have been playing well together until recently and I’m not completely sure what the conflict is.. I asked the WP-Client devs to look into the possible source of the conflict, and this is what they found:

    We see JS-error on HUB-page on your site from Role Based Help Notes plugin

    Screenshot of error

    Plugin Author Justin Fletcher

    (@justinticktock)

    @divavocals thanks for the js warning I found the issue and it’s one scenario that was missed during testing. where you have the ‘tabby responsive tabs’ plugin active but not set in the help notes settings for use with the contents page. I’ve just published version 1.6 along with a fix for this. Its not the same issue though as this post. Let me know if its ok for you now.

    @jccone I haven’t looked at the issue specifically however please update to 1.6 and let me know if its still present as an issue.

    Since my issues is different from the OPs, I re-posted my original question and the response to Justin’s last post here: https://www.ads-software.com/support/topic/conflict-with-wp-client-1?replies=2

    Plugin Author Justin Fletcher

    (@justinticktock)

    @jccone

    I’ll be posting version 1.6.1 to the w.org repository soon can you install and let me know how you get on.

    Plugin Author Justin Fletcher

    (@justinticktock)

    @jccone

    I’m closing this as resolved through the recent updates. Just shout if you still have problems.

Viewing 6 replies - 1 through 6 (of 6 total)
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