Conflict with latest Astra theme and/or PHP 8.0.x

Hi @wpjetusr2244,

Would you be able to provide me with the WordPress debug log file so I can help you?

You can get this log file by following these steps:

1. Connect to your web server using FTP. We have an article on?how to use FTP here –?https://aioseo.com/docs/how-to-ftp-to-your-web-server/
2. Edit the?wp-config.php?file.
3. Near the bottom of the file, you’ll see the following:

define('WP_DEBUG', false);

4. Change that line to these three lines:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false ); 

5. Reproduce the error or problem on your site so an error is logged.
6. Using FTP on your web server, navigate to the /wp-content directory and look for the debug.log file.
7. Download that file to your local computer.

Please provide that debug log file so that I can look into this issue. We may also need the server error log which is available on your web sever or from your hosting control panel.

We have an article with these steps that includes screenshots here – https://aioseo.com/docs/how-to-enable-debugging-in-wordpress/

Hi,

When I looked at the log files I found the following error in the DEBUG.LOG file:

[09-Mar-2023 17:59:37 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 6446156 bytes) in D:\site\home\wp-includes\functions.php on line 5279
[09-Mar-2023 17:59:37 UTC] PHP Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0

The requested URL with 500 Server Error is:

::1 - - [09/Mar/2023:19:59:15 +0200] "GET /wp-admin/customize.php?return=%2Fwp-admin%2Fplugins.php%3Fplugin_status%3Dall%26paged%3D1%26s HTTP/1.1" 500 -

Previously, the two WordPress memory limit directives were set at 128 MB.

When I set WP_MAX_MEMORY_LIMIT directive to 256M in wp-config.php the error disappeared and theme customizer is working again.

I thought that 128 MB would be enough!!! It was enough lately and 6 MB is not so small amount of memory.

Hi @wpjetusr2244,

This means that your server doesn’t have enough memory allocated to PHP in order to load everything on your site.

You can fix this by adding this line in your wp-config.php file:

define( 'WP_MEMORY_LIMIT', '512M' );

You can find an article on this here – https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/