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Resolved jaroslawistok
(@jaroslawistok)

3 years, 11 months ago

Hello

I have long time cleared with Author of ProfileGrid why some pictures appears only in members overview but not on single profile pages.

After longer test author wrote it is on plugin wp social.

I guess this users signed up via social plugin.
Their wp user profiles have a picture ONLY when wp plugin is on.
Why doesn’t this plugin save this pictures constantly to wordpress???
They are to see only when plugin is on.
I guess that is the cause of different shows of pictures on membership site.

My other problem is solved thank for this. (Could nou use Theme Customization when wp social was on)

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Benjir Ahmed
(@benjirahmed)

3 years, 11 months ago

Hello @jaroslawistok ,

We are not fully clear about the problem you are talking about. Please give us more details about the problem you are facing. It would be a lot easier for us if you give us relevant screenshot/screencast about the problem to understand it properly and give you quick solution.

Waiting for your response and we are always here to help you.

Regards
Benjir

Thread Starter jaroslawistok
(@jaroslawistok)

3 years, 11 months ago

The problem is simply, In ProfileGrid users overview there is a picture to see.
In User individual profile not.

ProfileGrid Author wrote me: that lays on your plugin.
I see the picture from user is only to see under wp user when your plugin is on.
That is probably the cause why ProfileGride doesn’t show pictures correctly:

https://www.dropbox.com/s/5xdcptzl5fr1kj9/Ohne%20Titel1.jpg?dl=0
https://www.dropbox.com/s/3789tox8d35pt4d/Ohne%20Titel2.jpg?dl=0

Benjir Ahmed
(@benjirahmed)

3 years, 11 months ago

Hello @jaroslawistok ,

I have clearly understand the issue you are having. For now, I have forwarded this issue to the development team and soon I will get back to you with an update as soon as I have more information about it.

Regards,
Benjir

Benjir Ahmed
(@benjirahmed)

3 years, 11 months ago

Hello @jaroslawistok ,

We have successfully reproduced the issue on our end and hopefully this issue will be fixed on our upcoming releases. Till then stay with us and stay tuned.

Regards,
Benjir

Thread Starter jaroslawistok
(@jaroslawistok)

3 years, 11 months ago

Thank You in advance ??

Thread Starter jaroslawistok
(@jaroslawistok)

3 years, 9 months ago

An another issue with ProfileGrid is also there, when I deactivate Social plugin it isn’t.

The serach user table has empty places, but not all underpages. I guess this user that registered with social (they user are not available sitewide as I wrote before). I hope You can somehow manage this issue.

https://e.pcloud.link/publink/show?code=XZfwmVZUbQ9OQqwkOkprqxVuwzwsLfxE0zV

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Conflict with ProfileGrid?’ is closed to new replies.