Conflict with Rank Math SEO plugin

  • Resolved jianping cheng

    (@chengjianping)


    4 months, 1 week ago

    Hello! Your new version of the plugin conflicts with the Rank Math SEO plugin, causing server error 500 to display when the edited content is published. After using the troubleshooting plugin to troubleshoot, I found that your content conflicts with Rank Math SEO. Disabling Rank Math SEO will allow you to edit and publish normally. Can you fix this? Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Tusher Ikbal

    (@tusherikbal)

    Hi jianping cheng,

    Thank you for reaching out to us. I sincerely apologize for the delayed response.

    I have checked the latest versions of Rank Math and ShopEngine, and everything works flawlessly in our environment. (Video). The issue you are experiencing seems to be specific to your setup. A 500 error in the Elementor editor page often occurs due to server limitations. Please refer to the link from Elementor, Here’s an explanation of the 500 error.

    Now, Please make sure the below configurations match your site health system:

    • PHP time limit: 300
    • PHP memory limit: 512M

    After making these changes, please check if the issue is resolved. If not, please provide a detailed demonstration video of the steps you are following. This will help us replicate the issue in our testing environment.

    Best regards,
    Ikbal

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @chengjianping ,

    I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Reju

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.