• Resolved excentricjester

    (@excentricjester)


    I’m trying to use Ultimate Member on a site with the Salient theme active, which also uses the Redux Framework. When the plugin is active the redux files are called from the plugin rather than the theme and while I can access the plugin settings trying to access the theme settings sends me to a 503 error page on one server and a broken admin page on another.

    I’m wondering if this could be because the plugin is using 3.5.8.1 of the framework while the theme is using 3.5.8.10 and are there plans to use a more recent version in the plugin soon?

    https://www.ads-software.com/plugins/ultimate-member/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter excentricjester

    (@excentricjester)

    I’m still trying to get this issue sorted out and I have been in touch with Salient theme support for the past week.

    Is it possible to use UM with a theme that also uses the Redux Framework?

    Plugin Author Ultimate Member

    (@ultimatemember)

    Yes it is possible to use UM with themes using Redux. I will discuss this issue with our lead developer.

    Thanks!

    I have the latest redux version on my theme and latest UM but the same here, there is a conflict after UM activationm theme panel (Redux) options like color and select are broken do you have any idea about that?

    Thread Starter excentricjester

    (@excentricjester)

    Sorry uxarax, after 2 weeks of contacting Salient theme support I never got this resolved and because of the project deadline and time invested in editing the theme I had to use a different membership plugin that didn’t use redux which was a shame because UM looks awesome!

    I had a private ticket with Salient, but they said “both the Salient Options Panel and Ultimate Member Admin seems to be working and I can see no console error in the browser”… they mustn’t have been looking very hard and I had even supplied quite a few screenshots of the issues.

    There’s a Salient Theme Facebook group where you might be able to find some help. A few people said they were running UM and Salient together successfully, but they were using Salient 6.1.72

    Plugin Author Ultimate Member

    (@ultimatemember)

    Thanks for sharing this info ??

Viewing 5 replies - 1 through 5 (of 5 total)
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