• Resolved arpitkr

    (@arpitkr)


    Hello, our stories editor had been pretty slow on one of the websites. When I checked the console, I saw the following errors repeatedly

    Error inlining remote css file SecurityError: Failed to read the 'cssRules' property from 'CSSStyleSheet': Cannot access rules
    (anonymous) @ chunk-html-to-image.js?v=366847cef960fbf44a89:1

    While troubleshooting, I noticed that if I disable Slider Revolution and Essential Grid Plugins ( both the plugins are developed by same Dev/ company), the errors went away.

    Additionally, I also noticed a CORS error
    post.php:1 Access to script at 'https://widget.acceptance.elegro.eu/checkout/widget.js' from origin 'https://www.nutribsc.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

    We dont use CDN on this site so not sure whats happening? This is self hosted within a docker, nginx being the reserve proxy.

    Please see the link to site health here

    Can you please suggest next steps? I can surely get in touch with slider revolution devs once I know what to discuss with them.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello there @arpitkr ,
    Thanks for reaching out.

    1) You can ignore that first error message because it should not cause any problems.

    2) This message is related to video optimization which enforces cross-origin isolation, therefore resulting in this CORS error. To resolve, you should identify the plugin or theme that loads this widget.acceptance.elegro.eu/checkout/widget.js script and then let the developers know that they would need to load their script with a crossorigin="anonymous" attribute. Alternatively, you can disable video optimization in the Web Stories settings.

    @arpitkr As we haven’t received a response, we will mark this topic as resolved. Please feel free to open a new support topic if you have any other questions.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Conflict with Slider revolution and essential grid’ is closed to new replies.