Conflict with Coupons – do not display at checkout

  • Resolved eaec

    (@eaec)


    6 months ago

    Hello, until recently I was using funnel kit cart and funnel kit check out, but it seems a conflict has developed between funnel kit and woocommerce coupons. Until recently available coupons would display above the checkout area, but they would flicker and reappear about three times before they stayed and were actionable by the user (normal behavior is the user can click on them to apply them to the cart total). This changed recently in the last round of updates – now when going through the funnel kit cart, the coupons area displays a message saying “you are not allowed to access users” to all non admin users and does not display the coupon codes anymore. I had to disable funnel kit cart in order to preserve that functionality for my users at checkout. I tried to find an option in the editing of the checkout page through funnel kit builder, but I couldn’t see anything that would affect that in the UI. The aesthetics are great and I really hope that it can be overcome but for now I am forced to disable it for ux purposes. If I can provide anything that will help you troubleshoot this let me know.

    • This topic was modified 6 months ago by eaec. Reason: Clarification

    The page I need help with: [log in to see the link]

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  • Plugin Author Team FunnelKit (formerly WooFunnels)

    (@teamwoofunnels)

    Hi @eaec,

    Thanks for your query and using the Funnelkit modules.

    Yes, this seems a site-specific issue. Please reach out to our support desk with the complete details to review and provide the resolution.

    Looking forward to this and closing the thread from here.

    Thanks
    Team Funnelkit

    Thread Starter eaec

    (@eaec)

    This is not resolved – support has been contacted but I have heard nothing back.

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