Conflict with “The Events Calendar Plugin”

Hi,

I guess at the moment, I’m not sure how this is a conflict with CPTUI and The Events Calendar. It feels all just The Events Calendar.

Only question I can think of to ask is what post types you maybe have registered or what sort of integrations have you made with content types registered by CPTUI, with their plugin.

Hi Michael,

Here is the screenshot on how we integrate The Events Calendar with the CPTUI. https://app.screencast.com/szd3xphEzZtGQ It doesnt have an issue before but after few updates in wordpress and its plugins for some reason it has issues with the ticket button. If need more details please let me know. Looking forward for your response.

By the looks of the screenshot, the only thing CPTUI is being used for is adding extra taxonomies to The Event Calendar’s post type. Not sure how that would have any influence on their UI button for ticket purchasing. Have you reached out to The Events Calendar support to see what they have for ideas?

Hi Michael,

Thanks for getting back. I really appreciate it.

Yes, we have already contacted the Events Calendar plugin support. They only provided a video demonstrating the issue’s resolution, which involved disabling the CPTUI. After following their instructions, the video shows that the UI ticket button now works.

Any idea would be helpful for this matter. Thank you.

Unless you have a taxonomy slug that somehow interferes with their functionality, I don’t have any ideas myself. Realistically registered taxonomies shouldn’t be somehow interfering with button UX.

Have you verified that disabling CPTUI somehow clears up the error? Perhaps on a staging copy of the site?

Hi Michael,

Yes, I have verified that disabling CPTUI clears up the error both in the staging and live server environments. As for the video, I found it in our ticket emails: https://www.loom.com/share/a71ce6cf05d343cfbda51a4f552bf946.

I agree with you that the taxonomies don’t seem to interfere with the button’s user experience. However, this issue has only arisen after almost two years, which has left me confused regarding the button error.

Could you please provide suggestions on resolving any conflicts between the taxonomies added to the events post type of the Events Calendar plugin?

Can you provide the export of your taxonomies with CPTUI? I can give a lookover for that to see if anything looks suspicious, and also attempt to recreate on my own.

You can get the export by visiting CPTUI > Tools admin menu, and then the “taxonomies” tab. The blob of content on the right would be want I want copy/pasted.

Hi Michael,

Here is the export data code:

{"presenter":{"name":"presenter","label":"Presenters","singular_label":"Presenter","description":"","public":"true","publicly_queryable":"true","show_ui":"true","show_in_nav_menus":"true","delete_with_user":"false","show_in_rest":"true","rest_base":"","rest_controller_class":"","rest_namespace":"","has_archive":"false","has_archive_string":"","exclude_from_search":"false","capability_type":"post","hierarchical":"false","can_export":"false","rewrite":"true","rewrite_slug":"","rewrite_withfront":"true","query_var":"true","query_var_slug":"","menu_position":"","show_in_menu":"true","show_in_menu_string":"","menu_icon":"dashicons-welcome-learn-more","register_meta_box_cb":null,"supports":["title","editor","thumbnail","revisions"],"taxonomies":[],"labels":{"add_new":"Add New Presenter","add_new_item":"Add New Presenter","menu_name":"","all_items":"","edit_item":"","new_item":"","view_item":"","view_items":"","search_items":"","not_found":"","not_found_in_trash":"","parent_item_colon":"","featured_image":"","set_featured_image":"","remove_featured_image":"","use_featured_image":"","archives":"","insert_into_item":"","uploaded_to_this_item":"","filter_items_list":"","items_list_navigation":"","items_list":"","attributes":"","name_admin_bar":"","item_published":"","item_published_privately":"","item_reverted_to_draft":"","item_scheduled":"","item_updated":""},"custom_supports":"","enter_title_here":""},"provider":{"name":"provider","label":"Providers","singular_label":"Provider","description":"","public":"true","publicly_queryable":"true","show_ui":"true","show_in_nav_menus":"true","delete_with_user":"false","show_in_rest":"true","rest_base":"","rest_controller_class":"","rest_namespace":"","has_archive":"false","has_archive_string":"","exclude_from_search":"false","capability_type":"post","hierarchical":"false","can_export":"false","rewrite":"true","rewrite_slug":"","rewrite_withfront":"true","query_var":"true","query_var_slug":"","menu_position":"","show_in_menu":"true","show_in_menu_string":"","menu_icon":"dashicons-bank","register_meta_box_cb":null,"supports":["title","thumbnail","revisions"],"taxonomies":[],"labels":{"menu_name":"Providers","all_items":"All Providers","add_new":"Add new","add_new_item":"Add new Provider","edit_item":"Edit Provider","new_item":"New Provider","view_item":"View Provider","view_items":"View Providers","search_items":"Search Providers","not_found":"No Providers found","not_found_in_trash":"No Providers found in trash","parent":"Parent Provider:","featured_image":"Featured image for this Provider","set_featured_image":"Set featured image for this Provider","remove_featured_image":"Remove featured image for this Provider","use_featured_image":"Use as featured image for this Provider","archives":"Provider archives","insert_into_item":"Insert into Provider","uploaded_to_this_item":"Upload to this Provider","filter_items_list":"Filter Providers list","items_list_navigation":"Providers list navigation","items_list":"Providers list","attributes":"Providers attributes","name_admin_bar":"Provider","item_published":"Provider published","item_published_privately":"Provider published privately.","item_reverted_to_draft":"Provider reverted to draft.","item_scheduled":"Provider scheduled","item_updated":"Provider updated.","parent_item_colon":"Parent Provider:"},"custom_supports":"","enter_title_here":"Add Provider"},"disclaimers":{"name":"disclaimers","label":"Disclaimers","singular_label":"Disclaimer","description":"","public":"true","publicly_queryable":"true","show_ui":"true","show_in_nav_menus":"true","delete_with_user":"false","show_in_rest":"true","rest_base":"","rest_controller_class":"","rest_namespace":"","has_archive":"false","has_archive_string":"","exclude_from_search":"false","capability_type":"post","hierarchical":"false","can_export":"false","rewrite":"true","rewrite_slug":"","rewrite_withfront":"true","query_var":"true","query_var_slug":"","menu_position":"","show_in_menu":"true","show_in_menu_string":"","menu_icon":"dashicons-admin-page","register_meta_box_cb":null,"supports":["title","editor","thumbnail","revisions"],"taxonomies":[],"labels":{"add_new":"Add New Disclaimer","add_new_item":"Add New Disclaimer","menu_name":"","all_items":"","edit_item":"","new_item":"","view_item":"","view_items":"","search_items":"","not_found":"","not_found_in_trash":"","parent_item_colon":"","featured_image":"","set_featured_image":"","remove_featured_image":"","use_featured_image":"","archives":"","insert_into_item":"","uploaded_to_this_item":"","filter_items_list":"","items_list_navigation":"","items_list":"","attributes":"","name_admin_bar":"","item_published":"","item_published_privately":"","item_reverted_to_draft":"","item_scheduled":"","item_updated":""},"custom_supports":"","enter_title_here":""},"on-demand_video":{"name":"on-demand_video","label":"On-Demand Videos","singular_label":"On-Demand Video","description":"","public":"true","publicly_queryable":"true","show_ui":"true","show_in_nav_menus":"true","delete_with_user":"false","show_in_rest":"true","rest_base":"","rest_controller_class":"","rest_namespace":"","has_archive":"true","has_archive_string":"","exclude_from_search":"false","capability_type":"post","hierarchical":"false","can_export":"false","rewrite":"true","rewrite_slug":"","rewrite_withfront":"true","query_var":"true","query_var_slug":"","menu_position":"","show_in_menu":"true","show_in_menu_string":"","menu_icon":"dashicons-format-video","register_meta_box_cb":null,"supports":["title","editor","thumbnail","revisions"],"taxonomies":[],"labels":{"menu_name":"","all_items":"","add_new":"","add_new_item":"","edit_item":"","new_item":"","view_item":"","view_items":"","search_items":"","not_found":"","not_found_in_trash":"","parent_item_colon":"","featured_image":"","set_featured_image":"","remove_featured_image":"","use_featured_image":"","archives":"","insert_into_item":"","uploaded_to_this_item":"","filter_items_list":"","items_list_navigation":"","items_list":"","attributes":"","name_admin_bar":"","item_published":"","item_published_privately":"","item_reverted_to_draft":"","item_scheduled":"","item_updated":""},"custom_supports":"","enter_title_here":""},"resources":{"name":"resources","label":"Professional Resources","singular_label":"Professional Resource","description":"","public":"true","publicly_queryable":"true","show_ui":"true","show_in_nav_menus":"true","delete_with_user":"false","show_in_rest":"true","rest_base":"","rest_controller_class":"","rest_namespace":"","has_archive":"false","has_archive_string":"","exclude_from_search":"false","capability_type":"post","hierarchical":"false","can_export":"false","rewrite":"true","rewrite_slug":"","rewrite_withfront":"true","query_var":"true","query_var_slug":"","menu_position":"","show_in_menu":"true","show_in_menu_string":"","menu_icon":"dashicons-media-document","register_meta_box_cb":null,"supports":["title","editor","thumbnail","revisions"],"taxonomies":[],"labels":{"menu_name":"Professional Resources","all_items":"All Professional Resources","add_new":"Add new","add_new_item":"Add new Professional Resource","edit_item":"Edit Professional Resource","new_item":"New Professional Resource","view_item":"View Professional 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Footer Product Pages found","not_found_in_trash":"No Footer Product Pages found in trash","parent":"Parent Footer Product Page:","featured_image":"Featured image for this Footer Product Page","set_featured_image":"Set featured image for this Footer Product Page","remove_featured_image":"Remove featured image for this Footer Product Page","use_featured_image":"Use as featured image for this Footer Product Page","archives":"Footer Product Page archives","insert_into_item":"Insert into Footer Product Page","uploaded_to_this_item":"Upload to this Footer Product Page","filter_items_list":"Filter Footer Product Pages list","items_list_navigation":"Footer Product Pages list navigation","items_list":"Footer Product Pages list","attributes":"Footer Product Pages attributes","name_admin_bar":"Footer Product Page","item_published":"Footer Product Page published","item_published_privately":"Footer Product Page published privately.","item_reverted_to_draft":"Footer Product Page reverted to draft.","item_scheduled":"Footer Product Page scheduled","item_updated":"Footer Product Page updated.","parent_item_colon":"Parent Footer Product Page:"},"custom_supports":"","enter_title_here":"Add Footer Product Page"},"video_series":{"name":"video_series","label":"Video Series","singular_label":"Video Series","description":"","public":"true","publicly_queryable":"true","show_ui":"true","show_in_nav_menus":"true","delete_with_user":"false","show_in_rest":"true","rest_base":"","rest_controller_class":"","rest_namespace":"","has_archive":"false","has_archive_string":"","exclude_from_search":"false","capability_type":"post","hierarchical":"false","can_export":"false","rewrite":"true","rewrite_slug":"","rewrite_withfront":"true","query_var":"true","query_var_slug":"","menu_position":"","show_in_menu":"true","show_in_menu_string":"","menu_icon":"dashicons-playlist-video","register_meta_box_cb":null,"supports":["title","thumbnail","revisions"],"taxonomies":[],"labels":{"menu_name":"Video Series","all_items":"All Video Series","add_new":"Add new","add_new_item":"Add new Video Series","edit_item":"Edit Video Series","new_item":"New Video Series","view_item":"View Video Series","view_items":"View Video Series","search_items":"Search Video Series","not_found":"No Video Series found","not_found_in_trash":"No Video Series found in trash","parent":"Parent Video Series:","featured_image":"Featured image for this Video Series","set_featured_image":"Set featured image for this Video Series","remove_featured_image":"Remove featured image for this Video Series","use_featured_image":"Use as featured image for this Video Series","archives":"Video Series archives","insert_into_item":"Insert into Video Series","uploaded_to_this_item":"Upload to this Video Series","filter_items_list":"Filter Video Series list","items_list_navigation":"Video Series list navigation","items_list":"Video Series list","attributes":"Video Series attributes","name_admin_bar":"Video Series","item_published":"Video Series published","item_published_privately":"Video Series published privately.","item_reverted_to_draft":"Video Series reverted to draft.","item_scheduled":"Video Series scheduled","item_updated":"Video Series updated.","parent_item_colon":"Parent Video Series:"},"custom_supports":"","enter_title_here":"Add Video Series"},"videos":{"name":"videos","label":"Videos","singular_label":"Video","description":"","public":"true","publicly_queryable":"true","show_ui":"true","show_in_nav_menus":"true","delete_with_user":"false","show_in_rest":"true","rest_base":"","rest_controller_class":"","rest_namespace":"","has_archive":"false","has_archive_string":"","exclude_from_search":"false","capability_type":"post","hierarchical":"false","can_export":"false","rewrite":"true","rewrite_slug":"","rewrite_withfront":"true","query_var":"true","query_var_slug":"","menu_position":"","show_in_menu":"true","show_in_menu_string":"","menu_icon":"dashicons-video-alt3","register_meta_box_cb":null,"supports":["title","thumbnail","revisions"],"taxonomies":["course_completion_guidelines","presenter_tax","provider_tax","video_release_date","video_resolution","video_subtitles_auslan"],"labels":{"menu_name":"Videos","all_items":"All Videos","add_new":"Add new","add_new_item":"Add new Video","edit_item":"Edit 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Video:"},"custom_supports":"","enter_title_here":"Add Video"},"completion_rules":{"name":"completion_rules","label":"Completion Rules","singular_label":"Completion Rules","description":"","public":"true","publicly_queryable":"true","show_ui":"true","show_in_nav_menus":"true","delete_with_user":"false","show_in_rest":"true","rest_base":"","rest_controller_class":"","rest_namespace":"","has_archive":"false","has_archive_string":"","exclude_from_search":"false","capability_type":"post","hierarchical":"false","can_export":"false","rewrite":"true","rewrite_slug":"","rewrite_withfront":"true","query_var":"true","query_var_slug":"","menu_position":"","show_in_menu":"true","show_in_menu_string":"","menu_icon":"dashicons-forms","register_meta_box_cb":null,"supports":["title","editor","thumbnail","revisions"],"taxonomies":["completion_rules_tax"],"labels":{"menu_name":"Completion Rules","all_items":"All Completion Rules","add_new":"Add new","add_new_item":"Add new Completion 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Rules published","item_published_privately":"Completion Rules published privately.","item_reverted_to_draft":"Completion Rules reverted to draft.","item_scheduled":"Completion Rules scheduled","item_updated":"Completion Rules updated.","parent_item_colon":"Parent Completion Rules:"},"custom_supports":"","enter_title_here":"Add Completion Rules"},"blog":{"name":"blog","label":"Blog Posts","singular_label":"Blog 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Posts found","not_found_in_trash":"No Blog Posts found in trash","parent":"Parent Blog Post:","featured_image":"Featured image for this Blog Post","set_featured_image":"Set featured image for this Blog Post","remove_featured_image":"Remove featured image for this Blog Post","use_featured_image":"Use as featured image for this Blog Post","archives":"Blog Post archives","insert_into_item":"Insert into Blog Post","uploaded_to_this_item":"Upload to this Blog Post","filter_items_list":"Filter Blog Posts list","items_list_navigation":"Blog Posts list navigation","items_list":"Blog Posts list","attributes":"Blog Posts attributes","name_admin_bar":"Blog Post","item_published":"Blog Post published","item_published_privately":"Blog Post published privately.","item_reverted_to_draft":"Blog Post reverted to draft.","item_scheduled":"Blog Post scheduled","item_updated":"Blog Post updated.","parent_item_colon":"Parent Blog Post:"},"custom_supports":"","enter_title_here":"Add Blog Post"}}

Thank you Michael. Looking forward from your response.

Hi Michael,

What I sent was the export post type settings. Here is the export taxonomies settings.

{"disclaimertax":{"name":"disclaimertax","label":"DisclaimersTax","singular_label":"DisclaimerTax","description":"","public":"true","publicly_queryable":"true","hierarchical":"false","show_ui":"true","show_in_menu":"true","show_in_nav_menus":"true","query_var":"true","query_var_slug":"","rewrite":"true","rewrite_slug":"","rewrite_withfront":"1","rewrite_hierarchical":"0","show_admin_column":"false","show_in_rest":"true","show_tagcloud":"false","show_in_quick_edit":"","rest_base":"","rest_controller_class":"","labels":{"menu_name":"","all_items":"","edit_item":"","view_item":"","update_item":"","add_new_item":"","new_item_name":"","parent_item":"","parent_item_colon":"","search_items":"","popular_items":"","separate_items_with_commas":"","add_or_remove_items":"","choose_from_most_used":"","not_found":"","no_terms":"","items_list_navigation":"","items_list":"","back_to_items":""},"meta_box_cb":"","default_term":"","object_types":["disclaimers"]},"page_categories":{"name":"page_categories","label":"Page Categories","singular_label":"Page Category","description":"","public":"true","publicly_queryable":"true","hierarchical":"true","show_ui":"true","show_in_menu":"true","show_in_nav_menus":"true","query_var":"true","query_var_slug":"","rewrite":"true","rewrite_slug":"","rewrite_withfront":"1","rewrite_hierarchical":"0","show_admin_column":"false","show_in_rest":"true","show_tagcloud":"false","sort":"false","show_in_quick_edit":"true","rest_base":"","rest_controller_class":"","rest_namespace":"","labels":{"menu_name":"Page Categories","all_items":"All Page Categories","edit_item":"Edit Page Category","view_item":"View Page Category","update_item":"Update Page Category name","add_new_item":"Add new Page Category","new_item_name":"New Page Category name","parent_item":"Parent Page Category","parent_item_colon":"Parent Page Category:","search_items":"Search Page Categories","popular_items":"Popular Page Categories","separate_items_with_commas":"Separate Page Categories with commas","add_or_remove_items":"Add or remove Page Categories","choose_from_most_used":"Choose from the most used Page Categories","not_found":"No Page Categories found","no_terms":"No Page Categories","items_list_navigation":"Page Categories list navigation","items_list":"Page Categories list","back_to_items":"Back to Page Categories","name_field_description":"The name is how it appears on your site.","parent_field_description":"Assign a parent term to create a hierarchy. The term Jazz, for example, would be the parent of Bebop and Big Band.","slug_field_description":"The slug is the URL-friendly version of the name. 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The term Jazz, for example, would be the parent of Bebop and Big Band.","slug_field_description":"The slug is the URL-friendly version of the name. It is usually all lowercase and contains only letters, numbers, and hyphens.","desc_field_description":"The description is not prominent by default; however, some themes may show it."},"meta_box_cb":"","default_term":"","object_types":["product"]},"subject":{"name":"subject","label":"Subjects","singular_label":"Subject","description":"","public":"true","publicly_queryable":"true","hierarchical":"false","show_ui":"true","show_in_menu":"true","show_in_nav_menus":"true","query_var":"true","query_var_slug":"","rewrite":"true","rewrite_slug":"","rewrite_withfront":"1","rewrite_hierarchical":"0","show_admin_column":"false","show_in_rest":"true","show_tagcloud":"false","sort":"false","show_in_quick_edit":"","rest_base":"","rest_controller_class":"","rest_namespace":"","labels":{"menu_name":"Subjects","all_items":"All Subjects","edit_item":"Edit Subject","view_item":"View Subject","update_item":"Update Subject name","add_new_item":"Add new Subject","new_item_name":"New Subject name","parent_item":"Parent Subject","parent_item_colon":"Parent Subject:","search_items":"Search Subjects","popular_items":"Popular Subjects","separate_items_with_commas":"Separate Subjects with commas","add_or_remove_items":"Add or remove Subjects","choose_from_most_used":"Choose from the most used Subjects","not_found":"No Subjects found","no_terms":"No Subjects","items_list_navigation":"Subjects list navigation","items_list":"Subjects list","back_to_items":"Back to Subjects","name_field_description":"The name is how it appears on your site.","parent_field_description":"Assign a parent term to create a hierarchy. 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Thank you Michael.

• This reply was modified 1 year, 6 months ago by divernzon.

Nothing really standing out thus far. I’m trying next to figure out how much I need to set up and configure things to get myself into a potentially recreatable state.

Do I just need to get The Events Calendar and WooCommerce set up to be able to make an event sell-able and available for purchase? Or are you potentially also using Events Calendar Pro?

Hi Michael,

Were using Events Calendar Pro and I think thats were the setting for the tickets button UI. Also, we do use woocommerce but I am not sure if it conflicts the CPTUI.

I really appreciate your help. Thank you.

I don’t presently have access to a new/recent copy of Events Calendar Pro, which is hindering my ability to help troubleshoot the issue.

That said, I really think Events Calendar support needs to step up more with this as well, since it’s largely their plugin having issue. If you haven’t yet, sharing the registered content types with them should help at least a little bit, as those are details that we don’t control with code in CPTUI. That’s all user-generated.