Conflict with the plugin: Cookie Notice & Compliance for GDPR / CCPA

  • Resolved mitys

    (@mitys)


    7 months, 4 weeks ago

    Hello, there is a conflict between your plugin and the GDPR plugin. When I activate them both the image that is in the header “sbi_header_img” of the feed does not show..

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @mitys,

    Thanks for contacting us! Could you activate both plugins and send a link to the page where you are displaying the Instagram feed so we can check on this?

    Best regards,
    Louis

    Thread Starter mitys

    (@mitys)

    Hi,

    It is on the Home Page: https://boogiewonderband.com/

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @mitys,

    Thanks! Please go to WordPress Dashboard > Instagram Feed > Settings > Advanced, turn off JavaScript Image Loading, and click Save Changes. Then click over to the Feeds tab and click Clear All Caches.

    If this does not resolve the issue, please let me know.

    Thanks,
    Louis

    Thread Starter mitys

    (@mitys)

    Hi, I disabled the javascript Image Loading but that didn’t resolve the problem..

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @mitys,

    Thanks for the update and sorry to hear that did not resolve the issue. Could you send us a support request through our website here so we can take a closer look at this?

    Best regards,
    Louis

    Thread Starter mitys

    (@mitys)

    Ok thank you ! This solution did the trick, I succeded to add the logo..

Viewing 6 replies - 1 through 6 (of 6 total)
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