Conflict with Thrive Architect

  • Resolved empoweredbylanguages

    (@empoweredbylanguages)


    6 years, 7 months ago

    Hi there,
    I’ve got an issue when trying to edit posts/pages with Thrive Architect. When clicking on ‘save’, it sends me to a blank page with today’s date and time.

    I spoke with my hosting provider and they said the following:

    “I checked if there were some WF in the backend, however they are none. What I would advise you is to contact their support on the matter. This is the error from the log: [lsapi:error] [pid 1010:tid 139738964014848] [client 84.221.138.234:54769] [host empoweredbylanguages.com] Backend fatal error: PHP Fatal error: Uncaught wfWAFStorageFileException: Unable to verify temporary file contents for atomic writing. in /home/coffeean/domains/empoweredbylanguages…lib/storage/file.php:46\nStack trace:\n#0 /home/coffeean/domains/empoweredbylanguages.com/public_html/wp-content/plugins/wordfence/vendor/wordfence/wf-waf/src/lib/storage/file.php(567): wfWAFStorageFile::atomicFilePutContents(‘/home/coffeean/…’, ‘saveConfig()\n#2 {main}\n thrown in /home/coffeean/domains/empoweredbylanguages.com/public_html/wp-content/plugins/wordfence/vendor/wordfence/wf-waf/src/lib/storage/file.php on line 46\n, referer: https://empoweredbylanguages.com/wp-admin/plugins.php?plugin_status=all&paged=1&s”

    Thanks in advance for your help!

    Luisa

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Thanks for reaching out. It looks like for some reason Wordfence is failing when writing to the wflogs directory. Can you use FTP or your hosting control panel to remove the contents of the wp-content/wflogs directory? Wordfence will rebuild that directory when you re-enable the firewall. Let me know if this helps.

    Tim

    Hi @empoweredbylanguages

    Since we haven’t heard from you for a while I’m going to go ahead and resolve this thread. If you have any other questions or concerns, don’t hesitate to open a new one.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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