Conflict with TranslatePress

  • Resolved nummu4

    (@nummu4)


    1 year, 8 months ago

    Hi, I’ve a site translated with the plugin Translate Multilingual sites – TranslatePress and suddenly it stopped working. I’ve already contacted them and after a compatibility test I found out that with Smash Balloon disabled (and after I clear cache and database) it works again, but if I activate your plugin the translation editor stopped again and I can’t insert new ones. In the console I can’t find any error. Can you help?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @nummu4,

    Thank you for contacting us! We’ll need more information to better investigate this issue, so could you send us a support request here and include the System Info from the Help page of the plugin settings? Please only send this information via the support form on our website as this contains information that should not be shared on the public forum.

    Thanks!
    Louis

    Thread Starter nummu4

    (@nummu4)

    Hi Luois, thanks. I just sent all the information via the link you gave me

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @nummu4,

    Thank you for letting me know! I see that we received your support request. We will reach back out soon via that ticket.

    Thanks!
    Louis

Viewing 3 replies - 1 through 3 (of 3 total)
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