Conflict with Ultimate Member plugin when using Edge browser

  • Hi,

    I’m using the Ultimate Member shortcode to offer visitors a login-page on the front-end of my website. When they try logging in using the Edge browser, though, it doesn’t work as expected. They are logged in, get shown the hidden homepage, but when clicking on any link after that, they are logged out again.

    I tried Chrome and Firefox, which both work fine. I’ve tried the regular WordPress login screen with Edge, which also works fine. The only thing that gets the front-end login page to work as expected is by deactivating the Shield plugin. Which is why I’m asking for help in THIS forum instead of the Ultimate Member one.

    EDIT: when logging in as administrator on the front-end login page using Edge, I get redirected to the WordPress dashboard and everything works fine as well. I can then visit the website and the hidden pages. ‘Regular’ users get redirected to a page on the website, not the dashboard. Maybe this has something to do with the problem.

    This is a very recent problem that popped up, so it might have to do with the last update? I can’t be 100% sure about that, though. I do hope someone can help with this, because apparently there are quite a few users out there using Edge…

    Any help would be greatly appreciated.

    Versions:
    Shield 8.2.3
    Ultimate Member 2.0.56
    WordPress 5.2.4

Viewing 1 replies (of 1 total)
  • Plugin Support Jelena

    (@jmisic)

    Hi Vivienne,

    Sorry to hear about the trouble you’re having.

    Shield Security Pro supports the Ultimate Member plugin. Are you using Shield Pro on that site?

    It’s hard to know what could have caused the problem you’ve described… we’ll need to know how your Shield is configured. especially what Login Protection and User Management modules settings you’re using.

    Having said that, you may try to completely disable either of these modules first. After disabling a module that finds the problem, test turning off certain settings one at a time to see what exact option is causing the problem.

    Let us know how it went.

    Thanks.

Viewing 1 replies (of 1 total)
  • The topic ‘Conflict with Ultimate Member plugin when using Edge browser’ is closed to new replies.