conflict with UNICPO plugin

Hi @cortinashd,

Can you please share link to the exact plugin that you are referring to?

White screen usually suggests that there might be a fatal error somewhere and debug log might give us some more info on that.
You can enable debug log in your wp-config.php file (located in root WP folder) by replacing define(‘WP_DEBUG’, false); with this code:

// Enable WP_DEBUG mode
define('WP_DEBUG', true);

// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);

// Disable display of errors and warnings
define('WP_DEBUG_DISPLAY', false);
@ini_set( 'log_errors', 1 );
@ini_set( 'display_errors', 0 );

Insert images again to trigger the white screen and this should create debug.log file in your wp-content folder that could tell us what is going on.
Can you please upload it to any file sharing service like GDrive or Dropbox and share the download link here so we could have a look at it?

Cheers,
Predrag

Hi guys, I share the link of the plugin in mention, activate the debugging log, however it does not show any error attached to the blank window images, the problem is solved when I deactivate the hustle plugin.

Attached as requested:

https://ibb.co/3FHsDCm = >>> https://ibb.co/9vccjTY
plugin: https://es.www.ads-software.com/plugins/uni-woo-custom-product-options/

Thanks`

Hi @cortinashd

Thanks for linking to the plugin.

I’ve installed it on my test site but I must say I’m a bit “lost” there. I’ve never used this plugin before and I’m not quite sure what it does exactly/how it works.

I’d like to test it on my end so may I ask you for some additional guidance?

Let’s say I currently have default WooCommerce setup with some standard products already there and I have the Uni Woo Custom Prodcut Options plugin installed (also default install with nothing set up). Could you share some basic step-by-step guide on what and how to set in the plugin to replicate the issue after enabling Hustle?

This would help a lot.

Kind regards,
Adam

Hi @cortinashd

I hope you are doing well and safe!

We haven’t heard from you in a while, I’ll mark this thread as resolved.

Feel free to let us know if you have any additional question or problem.

Best Regards
Patrick Freitas