Conflict with Visualizer Tables and Charts Plugin

  • Resolved gmedel

    (@gmedel)


    4 years, 10 months ago

    Hello, I am building a site using your Modern Events Calendar plugin and the Divi theme. It happens that your plugin is having a conflict with the “Visualizer: Tables and Charts Manager for WordPress” (https://www.ads-software.com/plugins/visualizer/) plugin.

    When your plugin is enabled, i can’t edit the charts made via the Visualizer plugin, as the popup window appears as an empty box, with no content or options.

    I get this error in the browser console:
    “Uncaught TypeError: Cannot read property ‘get’ of undefined
    at i.setMenuTabPanelAriaAttributes (media-views.min.js?ver=5.4:2)
    at p (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,svg-painter,underscore,shortcode,backbone,wp-util,wp-backbone,media-models,wp-pluplo&load[chunk_1]=ad,jquery-ui-sortable&ver=5.4:257)
    at f (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,svg-painter,underscore,shortcode,backbone,wp-util,wp-backbone,media-models,wp-pluplo&load[chunk_1]=ad,jquery-ui-sortable&ver=5.4:257)
    at l (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,svg-painter,underscore,shortcode,backbone,wp-util,wp-backbone,media-models,wp-pluplo&load[chunk_1]=ad,jquery-ui-sortable&ver=5.4:257)
    at h.Collection.n.trigger (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,svg-painter,underscore,shortcode,backbone,wp-util,wp-backbone,media-models,wp-pluplo&load[chunk_1]=ad,jquery-ui-sortable&ver=5.4:257)
    at i.<computed> [as trigger] (media-views.min.js?ver=5.4:2)
    at i.propagate (media-views.min.js?ver=5.4:2)
    at i.open (media-views.min.js?ver=5.4:2)
    at i.<computed> [as open] (media-views.min.js?ver=5.4:2)
    at i.open (library.js?ver=3.4.2:26)”.

    If I disable the Modern Events Calendar plugin, the Visualizer plugin works fine and I can edit the graphs.

    I posted this in the Visualizer plugin support forum, and they responded that it is not a problem of that plugin, with this answer:

    “this probably happens because the calendar plugin loads the media view javsacript files where it should not. Specifically https://plugins.trac.www.ads-software.com/browser/modern-events-calendar-lite/trunk/app/libraries/factory.php#L247, which, if commented out, makes the conflict disappear. You can contact their support to seek a fix for this.”

    Hope you can help me out.

    Best regards,
    Gonzalo Medel.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor webnus

    (@webnus)

    Hi @gmedel,

    We forwarded this issue to our developer team and they are working to fix it in the next updates.

    Thank you for reporting this issue.

    Best Regards

    Thread Starter gmedel

    (@gmedel)

    Thank you very much, I hope you can fix it soon. ??

    Best regards,
    Gonzalo Medel.

    Plugin Contributor webnus

    (@webnus)

    You’re welcome

    @webnus I’m from the support team of Visualizer and was curious to know when this fix will be released. Let us know if you need any help from our development team. Thanks!

    Plugin Contributor webnus

    (@webnus)

    Hi @rozroz,

    We’ve detected the issue and will work on resolving it as soon as possible.

    Best Regards

    Plugin Contributor webnus

    (@webnus)

    Hello,

    Regarding the issue, you reported in your current topic, we worked on MEC and we fixed it so we want you to kindly update MEC to its latest version (5.6.0) and then try again. In case the issue persists, just let us know: https://webnus.net/modern-events-calendar/change-log/

    Your suggestions are of utmost importance to us, and that’s why we need you to leave a comment about the latest update here on this topic.

    Best Regards,

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Conflict with Visualizer Tables and Charts Plugin’ is closed to new replies.