Conflict with Woocommerce email

  • Resolved hvdesign

    (@hvdesign)


    4 years, 11 months ago

    Hello,

    We are seeing a conflict between FVM and Woocommerce. Basically, with FVM active, Woocommerce only sends one email after a “new order” happens. The one to the buyer, but the one to the shop manager is not sent.

    Are you familiar with this issue? Makes any sense? Which could be the cause?

    Thanks.

    PS: We can give more details about exact configuration but just wanted to check main ideas first.

Viewing 1 replies (of 1 total)
  • Plugin Author Raul P.

    (@alignak)

    I’ve never heard of this situation, and I don’t think this should be even possible.
    FVM only merges js, css and minifies html.
    It also has zero effect on wp-admin or for logged in users.

    Are you sure it is woocommerce, or some other plugin that interacts with woocommerce?

    The only possibility I can see, is if some plugin is sending emails via javascript ajax requests, for anonymous users, but this is extremely unlikely.

    I suggest installing the postman plugin and then take a look at the email logs to see if emails are actually being sent or not, and simply not received. The email log should show all emails sent out.

Viewing 1 replies (of 1 total)
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