Conflict with WooCommerce PayPal Payments

  • Resolved cipher87

    (@cipher87)


    2 years, 5 months ago

    Hi,

    I have setup Event Tickets and enabled Test Mode with Paypal and it worked fine until Paypal is enabled in Woocommerce > Payments using Woocommerce’s official add-on WooCommerce PayPal Payments which results in the Paypal button not showing up in the checkout page.

    Here’s the current settings for the my site:
    PHP version: 7.4.26
    WordPress version: 6.0
    Active Theme: Twenty Twenty-One version 1.6

    Active Plugins:
    – Event Tickets 5.4.1 (by The Events Calendar)
    – The Events Calendar 5.16.1.1 (by The Events Calendar)
    – Woocommerce 6.6.1 (by Woocommerce)
    – Woocommerce Paypal Payments 1.8.1 (by Woocommerce)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Erica

    (@eeide)

    Hi @cipher87,

    Thanks for the information you provided!

    I’ve checked the site you linked, and I don’t see our Event Tickets Plus plugin active on the site — I only see the free version, Event Tickets.

    Event Tickets uses our Tickets Commerce solution for checkout. WooCommerce will only work with our Event Tickets Plus add-on, so in this case, WooCommerce and WooCommerce PayPal Payments are not required and won’t apply during checkout.

    Please walk through the steps in Knowledgebase article on How to Setup Tickets Commerce, and ensure that test mode is disabled under Tickets > Settings > Payments.

    It may make sense to also deactivate WooCommerce, unless you plan to use it to sell other products on the site.

    Let us know how it goes!

    Thank you,
    Erica

    Thread Starter cipher87

    (@cipher87)

    Hi Erica,

    Is it not possible to have woocommerce active and not use woocommerce checkout for the tickets? so basically the shop uses woocommerce while event tickets uses it’s own separate checkout?

    Regards,
    Nikko

    Plugin Support Abz

    (@abzlevelup)

    Hi @cipher87, for now with the Free Version, it is not possible as there could be a bottleneck since you’re using WooCommerce for different products. However, a solution is to use the Event Tickets Plus (Pro Version) add-on which out of the box has integration with WooCommerce. So you could use Woocommerce only for the checkout.

    See the URL here with the heading Why Go Pro? to learn more about this feature:
    https://theeventscalendar.com/products/wordpress-event-tickets/

    Let me know if this helps.

    Best,
    Abz

    Plugin Support Abz

    (@abzlevelup)

    Hey @cipher87, this thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

    Cheers,
    Abz

Viewing 4 replies - 1 through 4 (of 4 total)
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