• Resolved benmez

    (@benmez)


    Hi,
    I am working with WP 6.0, theme: Accelerate, just updated Events Manager to 6.1.4

    The display of full calendar that is managed in WP FullCalendar doesn’t display when WP optimise is active. Is there any setting I can change in WP optimise to make WP Fullcalendar compatible ?

    The link https://mezlef.net/notre-agenda/ displays the full calendar because WP optimise is desactivated
    Thks in advance for your feedback on that issue

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Contributor Venkat Raj

    (@webulous)

    Hi @benmez

    I can’t reproduce the issue. Please find the screencast

    Thread Starter benmez

    (@benmez)

    Thks for the link. It is very helpful ??
    I have checked the versions of the different plugins and I have just checked that all the settings in my website are the same as on your video
    However, the full calendar still doesn’t show on this page :
    https://mezlef.net/notre-agenda/
    I have activated WP optimised so that you can see the issue…
    Thks for your time!:)

    Plugin Contributor Venkat Raj

    (@webulous)

    @benmez Do you happen to defer jQuery in Minify settings? If so, don’t do that. The option itself contains a note for that.

    Thread Starter benmez

    (@benmez)

    No I haven’t
    would you like to have access to my admin?

    Plugin Contributor Venkat Raj

    (@webulous)

    Submit support request here https://getwpo.com/ask-pre-sales-question/

    Thread Starter benmez

    (@benmez)

    Done. Thanks and thank you very much for your support

    Plugin Contributor Venkat Raj

    (@webulous)

    @benmez We don’t get your request? Do you have ticket id?

    Thread Starter benmez

    (@benmez)

    I have ticked the presages option let me send it again without ticking the resales box

    Thread Starter benmez

    (@benmez)

    Well it seems I can’t send my request if I don’t tick the pre-sales box…
    FYI, when I send the request yesterday, it confirmed my request would be processed but I never got a ticket number.
    That’s the link I used :
    Submit support request here https://getwpo.com/ask-pre-sales-question/

    Here is the reply I got:

    HI, 
    
    For enquiries related to the free plugin, please post your question/issue hereL https://www.ads-software.com/support/plugin/wp-optimize/
    
    Kind Regards, 
    Vanessa

    I hope there is a chance I get help on that matter…. Thks for reaching anyways

    Thread Starter benmez

    (@benmez)

    Hi,
    I have tried to “play” with all the settings in WP-optimize and it turns out the problem is solved when I go to Minify/ javascript and I untick the box ‘Authorise fusion of javascript files’
    I keep the settings that way for now and I hope you can help me figure out how to tick this box and keep the display of full calendar….
    Thks

    Plugin Contributor Venkat Raj

    (@webulous)

    @benmez Sorry your ticket went through regular support queue. I have replied to you now

    Thread Starter benmez

    (@benmez)

    Thanks, but where can I see your reply? I haven’t received anything other that your above reply….
    I apologise for the trouble…

    Plugin Contributor Venkat Raj

    (@webulous)

    @benmez You should have see it in your email inbox [email protected], if not check spam folder

    Thread Starter benmez

    (@benmez)

    I am sorry, I never got the email neither in my inbox nor in my spam…
    I have checked the email that is stored in my request to pre-sales question and it is correct.
    I have no idea why I shouldn’t get this email… could you by chance re-send it?

    Plugin Contributor Venkat Raj

    (@webulous)

    @benmez Done

Viewing 15 replies - 1 through 15 (of 20 total)
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