• Resolved zanzaboonda

    (@zanzaboonda)


    Hello,

    The blocks don’t seem to work for me, and after disabling some plugins, it appears to be an issue with WP-Optimize. Is there a known conflict for this?

    For clarity, the blocks seem to work perfectly in the page editor and in the page preview, but once the changes are saved and you view the page, the functionality is broken. I cleared the cache, etc., but it was still non-functional for me.

    I tested the carousel, which just winds up as a spinning wheel of death, and the typing text, which only displays the first part and the last part but not the parts that are supposed to be typed.

    Any thoughts on how to fix this?

    Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @zanzaboonda

    Thank you for reaching out.

    I’ve tried to replicate the issue you’re experiencing using the Essential Blocks plugin alongside WP-Optimize, but unfortunately, I wasn’t able to reproduce the problem on my end. Everything worked as expected. I’ve recorded a video showing the process where everything functions normally after clearing the cache and refreshing the page—please feel free to check it out here: https://d.pr/v/oxwsVy

    In your case, it might be helpful if you could provide a screencast of the issue you’re encountering, along with additional details, such as:

    1. Site Health Info: You can find this under Tools > Site Health in your WordPress dashboard.
    2. WP-Optimize Cache and Minification Settings: It would be useful to know how these are configured on your site. Sometimes minification settings can conflict with block functionality.

    Additionally, I’ve noticed that after clearing the cache or minifying resources in WP-Optimize, refreshing the page can often resolve such issues. Could you try this and let me know if it changes anything in your case?

    Looking forward to your feedback to assist you further.

    Thank you

    Thread Starter zanzaboonda

    (@zanzaboonda)

    Disabling the minify seems to have resolved the issues (so far as I can tell). Thanks!

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @zanzaboonda

    You are welcome. We appreciate your support and look forward to serving you again in the future.

    If you like our plugin and are happy with our support, we would appreciate it if you would take a moment and give us a 5-star review here: https://www.ads-software.com/support/plugin/essential-blocks/reviews/#new-post

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