• Resolved Thérèse Miyama

    (@ciacopink)


    Thank you for this simple and easy-to-use plugin.

    After updating from 3.25.3 to 4.0.1, YITH paid plugin ‘YITH WooCommerce Customize My Account Page Premium’ no longer displays within the woocommerce My Account page.
    As it is a paid plugin you may not be able to verify this.
    It was working fine with slimseo 3.25.3.
    Conflicts with other plugins have not been verified at this stage, but first of all, this is happening.

    I tried to roll back to 3.25.3, but I am waiting with slimseo stopped to see if this can be resolved soon.

    If I delete the slimeseo 4.0.1 plugin once and upload the old version, will the settings remain?

    thank you in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Anh Tran

    (@rilwis)

    Hi @ciacopink,

    Can you please let us know the content of the My Account page? How is it setup with YITH WooCommerce Customize My Account Page Premium?

    And if possible, please send us a temporary login via the live chat on our website.

    Thread Starter Thérèse Miyama

    (@ciacopink)

    thank you for your reply.

    I don’t know how to answer your question about the settings, but

    https://yithemes.com/themes/plugins/yith-woocommerce-customize-myaccount-page/ shows them.

    It’s not complicated – like the woo default, there is just an account, order history and contact form.
    You can also freely enter text in the order history and myaccount front page.

    I’m sorry, but I don’t want to give you my login information. Sorry, we have woo customer information.

    We have now rolled back to 3.25.3. With this version, the myaccount plugin in YITH is displayed and working correctly.

    We cannot stop slim seo.
    I just updated this paid plugin a few days ago and I am very confused, but I am also considering going back to the default my account page in woo.

    I’m very confused, but I’m considering reverting back to the woo default my account page.

    I am considering how to do this. Sorry, I can’t give you my login details. I know that if you can’t reproduce the phenomenon then you can’t change the programme either. I don’t know what to do.

    Plugin Author Anh Tran

    (@rilwis)

    Hi @ciacopink,

    I found the bug and fixed it. Here is the new version with the fix, can you please try it to see if it works for you? If everything is ok, I’ll release the new version.

    Thread Starter Thérèse Miyama

    (@ciacopink)

    Thank you.
    I just downloaded the zip file and could not upload it.
    Is it because the file name is a random number and not slim-seo4.x.zip?

    I have been using the latest 4.0.2 of slim-seo and default woo myaccount.
    Then I disabled and deleted slim-seo 4.0.2 and uploaded a test version.
    Was the overwrite good?

    Thread Starter Thérèse Miyama

    (@ciacopink)

    Wait a minute. It seems I made a mistake and only pressed the blue download button.
    I just clicked on the slim-seo.zip file and downloaded it. I will now check it.

    Thread Starter Thérèse Miyama

    (@ciacopink)

    The myaccountplugin in yith, myaccountpage was displayed!
    Thank you so much, I really appreciate it.
    I wanted to use slim-seo and had almost given up on the yith plugin.
    Thank you so much. You are very kind.

Viewing 6 replies - 1 through 6 (of 6 total)
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