Conflicting issue between CPT UI and Divi Mega Pro

  • Resolved hurri500

    (@hurri500)


    4 months, 3 weeks ago

    Hi there, hoping you can please assist me? I’m using the Custom Post Type UI plugin on one of my client’s sites and noticed after the most recent update that it is now conflicting with Divi Life’s plugin “Divi Mega Pro”. If I have both plugins activated, the post page doesn’t load at all, I get a blank white screen. If I disable the Divi Mega Pro plugin, then the post can be loaded on the page and seen but then my menu obviously doesn’t work. Please can you tell me how to rectify this? Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Unintentionally crossing some streams with regards to where things have been communicated.

    You replied elsewhere that you’re on 1.17.1 already, and have set up a staging copy. Are you managing to recreate in the staging area?

    A blank white screen sounds like a PHP error more than anything, so access to error logs would be the biggest thing to find, if able.

    Thread Starter hurri500

    (@hurri500)

    I duplicated the site and added it to one of our staging domains to test and trouble shoot the error. The same error is being experienced on the staging domain which we host.

    If I send you the error logs will you be able to tell me what’s going on?

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    If I send you the error logs will you be able to tell me what’s going on?

    No guarantees, but potentially. You can send those to [email protected] and we can review through that.

    Please reference https://www.ads-software.com/support/topic/conflicting-issue-between-cpt-ui-and-divi-mega-pro/ as well so that we know which forum thread the email is for.

    Thread Starter hurri500

    (@hurri500)

    Hi Michael,

    Thank you, I will email support and see if they can review it for me.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    It’ll be largely me on that side, as I help handle support in both the forums here as well as there in our ticket system. Looking forward to checking things out here.

Viewing 5 replies - 1 through 5 (of 5 total)
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