Conflicting with elementor Container

  • Resolved sarnot

    (@sarnot)


    1 year, 1 month ago

    Hi, I am using the Elementor on my website but it’s having some issues because of a conflict with your plugin. I have contacted them and they told me only you people can solve this issue. can you please check their reply that I have pasted below and tell be if you can solve it?

    Hi Sharif,

Thank you for your message and for approving the view access to your recording.

I now understand what the issue is and can reproduce it. I have also confirmed that everything works fine with only Elementor and Elementor Pro, and the inner container controls are in the widget panel. After activating the WooCommerce Authorize.Net Gateway plugin, the issue appeared, and the following error was triggered:?Error: noUiSlider (13.0.0): 'start' option is incorrect.

Most likely, this plugin isn't compatible with Elementor containers and causes the issue you are experiencing. There were similar reports in the past, and all were related to third-party plugin compatibility:?https://github.com/elementor/elementor/issues/8180

And needed to be fixed by the developers of those plugins. For reference:?https://www.ads-software.com/support/topic/incompatibility-with-elements-plus/

Please inform the third-party plugin developers about the issue:?https://www.ads-software.com/support/plugin/woo-authorize-net-gateway-aim/

While waiting for them to fix the problem, keep the conflicting plugin deactivated or look for an alternative solution to replace those features.

Please note that our Support Scope doesn't include third-party plugin modifications. So we are limited in this respect to what support we can provide:?https://elementor.com/help/how-do-i-get-premium-support/?. I hope for your understanding.

Have a great day,

Nemanja Tomanovic

    Best Regards

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author mohsinoffline

    (@mohsinoffline)

    Hi there,

    Can you list the steps I need to follow to see the issue? I wasn’t able to locate the error message in console on the homepage, cart or checkout pages.

    Thread Starter sarnot

    (@sarnot)

    This is what they replied to me –

    Hi Sharif,

    Thank you for your message. It seems that the login you shared with us is no longer for the administrator account, so I can’t access the Dashboard. I only see the My Account page as if I’m a subscriber or customer.

    If I recall the issue correctly, these are the steps to replicate:
    1. Edit the page with Elementor.
    2. Open the browser console.
    3. Expand the Structure panel or look for the container with child containers.
    4. Click on the editing handle for the child container.
    5. The error will be triggered in the console.

    I hope this helps.

    Kind regards,

    Nemanja Tomanovic

    Thread Starter sarnot

    (@sarnot)

    The main issue is, the elementor container is not working when this plugin is active. You can check it on any website.

    Plugin Author mohsinoffline

    (@mohsinoffline)

    Hi again,

    Just wanted to give you an update. We have identified the issue and will release a new version containing the fix in the next 24 hours. Thanks for your patience.

    Plugin Author mohsinoffline

    (@mohsinoffline)

    Can you please update the plugin and let me know if it works now?

    Plugin Author mohsinoffline

    (@mohsinoffline)

    Closing this since it has been more than a week since we have an update from the user.

Viewing 6 replies - 1 through 6 (of 6 total)
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