• Resolved oscash

    (@oscash)


    Hello AST team,

    There are conflicts with this plugin and our email customizer “Kadence WooCommerce Email Designer”. It appears that AST overrides the template “Customer Completed Order”. I was able to get our personalized message to appear on these emails by going through WooCommerce > Shipment Tracking > Settings?> Email Content.

    However, the email container width is also being overwritten. In Kadence, the Content Width is set to 650px. When I deactivate AST, the email fits within the designated space. When AST is active, the email fills the full width. This happens when “Display shipment status section” is checked (when unchecked, the email width is back to normal). Is there a way to set the width and have “display shipment status” on?

    Also, the alignment in the email preview window does not match the actual. In test emails, each line item (shipping provider logo, shipper name, tracking #, track button) are stacked on top of one another instead of being aligned horizontally across the space. The tracking links are functional. Any way to fix this for the sake of aesthetics?

    Thanks in advance.

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