Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi there,

    That’s highly unusual. Most lightboxes I’m familiar with (I used to run Support at FooPlugins, authors of FooBox) use data attributes on the images. And Give doesn’t impact the markup of ANYTHING on your site besides the actual Give forms.

    Can you give me a very specific way to reproduce this problem? Is it always with single images in posts? Or galleries? Is it with FooBox, or Featherlight? And is it with images inside the Give content only, or globally throughout the website?

    Thanks!

    Thread Starter genoq

    (@genoq)

    Thanks for the quick response Matt.

    I do tutorials and on a single blog post, I often include screenshots. The are small on the site but the user can click on the image so that iot pops up nice and big in a lightbox.

    Whats happens is when Give is activated, all the single images I have on my site that link to the actual “Media File” takes you to the image url instead of popping up in a lightbox. When I deactivate Give, the images open up in a lightbox once again.

    This only started happening recently. It used to work just fine. I have been using Give since the Beta and it didnt have that problem at first. The change has only been in the last few months

    These are the plugins I have tried so far

    Simple Lightbox
    Lightbox
    Responsive Lightbox
    WP Lightbox 2

    It is global throughout the site. The Give form works fine. Even the Modal popup is fine.

    For example you can visit this page. Try clicking on one of the screenshots to see what I mean. The Simple Lightbox plugin is turned on and so is Give.

    https://quiroz.co/creating-boxed-section-on-fullwidth-layouts/

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    HI there,

    I just tested with Simple Lightbox plugin locally and had no trouble at all. We also just got notice of a new campaign and they use a lightbox plugin on their campaign page with no trouble at all:
    https://surpriseadoption.com/our-parker-story/

    So, I know it may seem that this is a clear conflict with Give, but most likely it’s a combination of Give and another plugin which is causing this. Here’s my suggestion:

    1) Disable ALL plugins except Simple Lightbox and Give. Ideally, the lightbox will work perfectly at this time.
    2) Then re-activate each plugin one by one until you encounter the problem again.
    3) let us know which plugin triggered the problem and then I can potentially duplicate the problem.

    Let me know how that goes. Thanks!

    Thread Starter genoq

    (@genoq)

    I disabled all the plugins except the two and it still did not work. I thought it might be an issue with the Divi theme so I switched to Twenty Sixteen and Twenty Fifeteen and still had the same problem.

    Could it be a settings issue?

    Thread Starter genoq

    (@genoq)

    Just updated to 1.3.5 and its fixed. Always appreciate your work and help Matt. Thanks for all you (and now your family) do in the WP community ??

Viewing 5 replies - 1 through 5 (of 5 total)
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