• Resolved petitsdom

    (@petitsdom)


    There is a conflit between the Orfeo theme and the Pinterest for woocommerce pluggin. Impossible to purchase a variable product, an error message appears saying that you have to choose an option when the chosen option is already selected.
    Can you help me?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi,

    Does this work with other themes? It’s an issue just in Orfeo?

    Regards,

    Thread Starter petitsdom

    (@petitsdom)

    Hello, yes it works with other themes, it’s just a conflict with Orfeo.
    Thanks

    Hi,

    I’ve tried with Hestia, and for me, it worked well. At least, what I got to understand from your message. I managed to purchase a variable product without errors.

    Unfortunately, Orfeo has not been supported anymore, for some time, and I can’t help with that.

    Thank you for understanding.

    Regards

    Thread Starter petitsdom

    (@petitsdom)

    For the moment yes it works because I have deactivated the Pinterest plugin as I need my website to work!

    I didn’t tried with Hestia so we can’t say if it’s works or not.

    So you tell me that nobody can fix this issue with Orfeo?

    Thank you for your help

    Unfortunately, I can’t help with Orfeo, as the theme is not supported anymore. If you think it’s a good idea, you can try Hestia instead, which is regularly updated.

    Regards

    Thread Starter petitsdom

    (@petitsdom)

    Ok I will try to test and I will come back to you if it still doesn’t work. Thank you.
    Regards.

    Thread Starter petitsdom

    (@petitsdom)

    Hello,
    I switched to Hestia, but the problem still persists. So the conflict is between the “Pinterest for woocommerce” plugin and the Hestia theme.
    Can you help me?
    Regards

    Hi,

    You need to share more details about the issue. How to replicate it ( with screenshots) would help.

    Thread Starter petitsdom

    (@petitsdom)

    To replicate the problem : add a variable product on woocommerce (digital + physical product) and activate the pinterest for coommerce plugin.

    • This reply was modified 9 months, 2 weeks ago by petitsdom.
    Thread Starter petitsdom

    (@petitsdom)

    (wait for the screenshot to be validated).
    The error message say that you have to choose an option before add to the basket, but the option is already selected.

    Hi @petitsdom,

    Unfortunately, we didn’t manage to reproduce the mentioned issue locally.

    Can you please share some screenshots with the product settings so we can better understand the issue and come up with a solution?

    Looking forward to your reply,

    Irinel

Viewing 11 replies - 1 through 11 (of 11 total)
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