Confusing messages about protecting content

  • Resolved Vicki Weisfeld

    (@vicki-weisfeld)


    8 years, 11 months ago

    What does it mean that I keep getting this message when I post new content: Great job! Now let’s make sure your hard work is never lost, backup everything with VaultPress.
    Enable Backups
    I thought I was already a VaultPress subscriber. Anyway, I re-subscribed and I still receive this message. ? (Also, following the links associated with this message asks me to subscribe to Akismet, ditto)

    https://www.ads-software.com/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Jeff Golenski

    (@maverick3x6)

    Hey Vicki!

    Is the VaultPress plugin installed and activated on the site you’re getting this message?

    Sometimes, even if you are a VP member, if VaultPress isn’t activated on your site, Jetpack doesn’t know you’re a member.

    If VaultPress is installed, activated, and linked to your account, I can have someone take a look for you!

    Thread Starter Vicki Weisfeld

    (@vicki-weisfeld)

    As far as I can tell, yes, both Vault Press (and Akismet) installed and activated. When I go to my dashboard, I find them on the list of installed plugins and my choices are “deactivate,” which suggests they ARE activated and “edit.” It’s just worrisome for the site to ask me to protect my content, when I think I’ve done that. Now (Apr 8) I’m receiving messages to set up and register my VaultPress account. Have I bought redundant coverage?

    Plugin Contributor Jeff Golenski

    (@maverick3x6)

    Vicki,

    I’m digging into this for you! Is your website https://vweisfeld.com/?

    Thread Starter Vicki Weisfeld

    (@vicki-weisfeld)

    https://www.vweisfeld.com Thanks!

    Plugin Contributor Jeff Golenski

    (@maverick3x6)

    Vicki,

    I verified with the VaultPress team that VaultPress is activated and working properly. You don’t need to worry about that message you saw. We’ll be looking into that bug!

    Thread Starter Vicki Weisfeld

    (@vicki-weisfeld)

    Many thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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