Confusing number of visitors online

  • Taylor

    (@coding4tacos)


    1 year, 8 months ago

    The plugin shows there are thousands of visitors online, which is clearly not correct. Or am I not understanding this correctly? What is this number (top of screenshot) meant to be?

    Screenshot

    • This topic was modified 1 year, 8 months ago by Taylor.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mostafa Soufi

    (@mostafas1990)

    Hello,

    Thank you for letting us know about the issue!

    Regarding the problem, could you please check the Settings → Statistics → General section and ensure that the “Check for Online Users Every” option is correctly set to 30?

    Additionally, let’s attempt to resolve this by disabling the Online User feature and then re-enabling it. There might be an issue with clearing the users’ online table, and performing this action could potentially solve the problem. Let’s give it a try and see if it works.

    We appreciate your cooperation in resolving this matter!

    Thread Starter Taylor

    (@coding4tacos)

    Thank you very much! That seems to have fixed it. This was really just something we were confused about. I appreciate the quick response!

    Plugin Author Mostafa Soufi

    (@mostafas1990)

    Good to hear that the issue if fixed, thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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