Connect 2 sites?

  • Resolved brianhuntkfr

    (@brianhuntkfr)


    4 years, 4 months ago

    I have had this plugin on one site using it to list products in emails. Worked fine. I tried to add it to another site and connect to the same constant contact account and now no products will show in constant contact. Instead I get this:

    “We couldn’t access your WooCommerce products at this time. Please close this message and try again.”

    I have even deleted the plugin off the first site but it still does not work.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Just to make sure, you’re definitely wanting to get two sites connected at a time, correct? Not just troubleshoot one a different one isn’t connecting?

    Thread Starter brianhuntkfr

    (@brianhuntkfr)

    I’d like both connected at the same time. However if that is not possible, I can switch between them as needed. But right now, neither are working.

    Plugin Author Constant Contact

    (@constantcontact)

    I want to say it’s intended for a 1:1 relationship, due to the application inside your Constant Contact dashboard needing to connect to a specific site, but I can double check on some details around that part of integrations to try and confirm.

    It’ll end up being a bit of a hassle over time, but I know inside your Constant Contact Dashboard, you can disconnect an existing connection, which will help “reset” so to speak so you could try re-connecting one of the sites.

    Plugin Author Constant Contact

    (@constantcontact)

    Hi again @brianhuntkfr

    I am being told that it has been done with the 1:1 relationship intentionally as a 1:many would be considerably complex on our end, and it also follows patterns for all the rest of our integrations.

    So there would need to be a dedicated account for each domain by all my understandings. We can definitely look into helping troubleshoot one of them that you choose for the moment, since you said both aren’t working right now.

    Thread Starter brianhuntkfr

    (@brianhuntkfr)

    Thanks for your responses. I will just jump back and forth as needed by disconnecting and connecting.

    Plugin Author Constant Contact

    (@constantcontact)

    Welcome

Viewing 6 replies - 1 through 6 (of 6 total)
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