Connected to Wrong Catalog

  • Resolved laksacurry

    (@laksacurry)


    4 years, 2 months ago

    Hi,

    I think I accidentally connected Woocommerce Facebook to my Personal FB Catalog instead of my FB Business Page catalog. How do I edit the settings to get it to connect to the right catalog?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @laksacurry,

    Thanks for reaching out about Facebook for WooCommerce! I’m sorry for the delay in responding to you.

    Are you still experiencing this issue?

    If you’re still experiencing trouble, I’d recommend you clear out the current connection entirely by navigating to WooCommerce > Facebook, then clicking the Uninstall link. Once that’s done, click Get Started to make a new connection.

    Would you give this a shot and let me know how it goes?

    Thanks,
    Benjamin

    Hey @laksacurry,

    It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Benjamin

Viewing 2 replies - 1 through 2 (of 2 total)
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