• Resolved Pieterjan Deneys

    (@nekojonez)


    I wanted to connect a website to my WordPress.com account but it kept failing in my Opera v74.0.3911.160 browser.

    It keeps looping when the plugin tries to authorize.

    It did the job in the latest version of Firefox.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there,

    I’m sorry to hear about the trouble, but thanks for reaching out.

    I tried to replicate this and I wasn’t able to connect to Jetpack on Opera.

    I have reported the bug on GitHub at this link:

    https://github.com/Automattic/jetpack/issues/19037

    Could you please add a comment reporting your findings? It’d be useful if you can share also some screenshots of what happens at your end, and more info about the Jetpack version you’re using.

    If you need more information to help you post your bug report in the GitHub thread above, don’t hesitate to ask. Thanks!

    Thread Starter Pieterjan Deneys

    (@nekojonez)

    Thanks man! I should have taken screenshots… As an IT Admin I should have known. :/

    Sadly enough, I can’t make screenshots now since JetPack has been succesfully connected by using Firefox and all the settings have been made. It’s on a live production site.

    Anyways, I was using the latest version at the time of writing of JetPack.

    Thread Starter Pieterjan Deneys

    (@nekojonez)

    The difference from the ticket you posted on GitHub from me is that I’m using a Lenovo laptop running the latest Windows10 20H2.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @nekojonez,

    Thanks for the following information, they’re useful anyway. Would you mind reporting this to the GitHub thread as well?

    If you cannot replicate the issue again, not even on a test site, it’s even more important that you could follow-up on GitHub so our tech team can try replicating the issue for you. Every little helps!

    Thread Starter Pieterjan Deneys

    (@nekojonez)

    I’m ahead of you there. I updated the ticket with my old Github account while you wrote this ??

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    Thanks! Since we have that Github issue open, and you were able to connect in Firefox, I’ll mark this as resolved.

Viewing 6 replies - 1 through 6 (of 6 total)
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