Connecting website to Woo account

  • Resolved Gerson Lacdao

    (@gslweb)


    3 weeks ago

    When trying to connect a website to my client’s account, it seems to go on a loop. It leads us to the Woo account and then to the website and there seems to be no way for us to properly connect the two. We want the purchased plugins to be associated with the website but it looks impossible.

    Also, support seems to be non-existent as we’ve sent multiple tickets but no reply in the chat or in the email.

Viewing 1 replies (of 1 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @gslweb,

    Thank you for reaching out.

    We apologize for any inconvenience you’re experiencing with connecting your store to WooCommerce.com.

    Connecting your store to WooCommerce.com is typically a straightforward process, so I’m sorry to hear you’re encountering issues. I’d suggest clearing your browser cache and trying again. If the problem persists, please try a different browser or device.

    I also want to address your concerns about our support. We strive to respond to all inquiries in a timely manner, but there can sometimes be delays. Rest assured, if your tickets have been received, they will be addressed as soon as possible.

    Thank you for your understanding.

    Let us know if you face any more difficulties with this, and we’d be happy to assist you further

Viewing 1 replies (of 1 total)
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