• Resolved Lucy Dickens

    (@leaningin)


    I have completed the API key etc as per instructions, but when I press “Connect your shopify store” I just get a screen that says “Preparing shopify connection” and no progress is ever made on the connection. I have tried several times.

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  • Thread Starter Lucy Dickens

    (@leaningin)

    Shopify’s support team have told me “As far as I can see there seems to be an issue with the API connecting between the 2 platforms”

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @andrewmrobbins I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials. I have flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work.

    https://www.ads-software.com/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

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